Property Underwriting Assistant

Company Overview

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

Summary / Job Purpose

Under minimal supervision, provide technical underwriting and administrative support for assigned new and renewal accounts. Responsibilities include collecting data, account setup, rating, producing quotes and binders, issuing policies and endorsements. Proactively assist in ensuring the underwriting process is handled efficiently and accurately, and provide Underwriters with required reports and analysis.

Essential Functions

• Collect and reconcile new and renewal submission information to prepare policy/account files for underwriter review with minimal direction, in accordance with company underwriting guidelines and standards.
• Review and analyze account information for necessary underwriting data (exposures, loss information, driver information, financials, loss control reports, etc.). Communicate and follow up with brokers for missing information.
• Review, analyze, and accurately input financial and statistical information into the appropriate system(s) to provide timely and accurate quote (pricing), policy, reinsurance, and endorsement processing. Maintain various databases to ensure all systems accurately reflect updated account information/documentation in accordance with company underwriting guidelines.
• Interpret data and set up accounts in appropriate system(s) to ensure accuracy, often working directly with the Underwriter.
• With minimal guidance from the Underwriter, produce quotes and binders for new and renewal accounts/policies by identifying and gathering relevant account information, and identifying the proper forms and endorsements used for policy construction.
• Complete all aspects of reinsurance tasks per underwriting guidelines with minimal supervision.
• Review and analyze accounts for reinsurance placement; organize information and accurately input required data into the appropriate system. Obtain required underwriting data from the client, and manage all aspects of the risk account from submission through applicable document issuance.
• Perform quality control checks to ensure data accuracy and maximize the integrity, quality, and usability of information, minimizing discrepancies encountered by other departments.
• Proactively problem-solve to meet and exceed client/broker expectations with internal standards. Identify process/system improvement concepts and critical success factors to achieve strong results in Operations.
• Provide excellent customer service in a timely and professional manner to internal and external customers, including Underwriters, Operations, Agents, and Brokers, to facilitate processing of business for current and prospect accounts.
• Respond to broker service requests for loss runs, endorsements, and other documentation. Ensure all appropriate documentation is received (e.g., signed statements of values; signed terrorism rejection forms; copies of underlying policies for umbrella and excess policies). Troubleshoot transaction processing issues with the Operations Department and research/assist in resolving inquiries from internal and external customers (e.g., policy/account status, rating, and billing issues).
• Participate in broker/agency visits and loss inspections per the Underwriter’s recommendation.
• Order and retrieve Risk Engineering reports as necessary based on underwriting criteria. Review inspection reports and summarize/highlight key elements based on existing underwriting data; follow up on recommendations to ensure compliance to MSIG risk management standards.
• Accurately enter data into the Cat Modeling Template and submit it to the Cat Modeling Team. Analyze output for catastrophe management and to improve underwriting decisions. Provide the Underwriter with base analysis (e.g., flood zone information, if included).
• With minimal supervision, process and issue mid-term premium and non-premium bearing endorsement transactions within threshold. Refer all material change endorsement requests to the appropriate Underwriter for sign-off and approval.
• Properly document all systems/account files within established due dates. Effectively manage, organize, and prioritize multiple tasks.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements