Front Desk Administrative Assistant

ZS is a management consulting and technology firm focused on improving life and how we live it. We transform ideas into impact by bringing together data, science, technology, and human ingenuity to deliver better outcomes for patients, caregivers, and consumers worldwide.

We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. ZSers drive impact through a client-first mentality on every engagement.

What You’ll Do

The Front Desk Administrative Assistant within Support Services coordinates and assists with all front desk operations in our London office. We are seeking an organized, energetic administrative professional with superb interpersonal skills.

Responsibilities

• Front desk reception (answering phones, greeting visitors, handling incoming/outgoing mail/couriers, and deliveries)
• Coordinate workspace reservations for visitors, as needed
• Prepare domestic travel logistics for visitors (hotels, airport transfers, etc.)
• Coordinate internal meetings/activities (scheduling and preparing conference rooms, catering, supply and material coordination, resetting rooms after meetings)
• Prepare and organize documents for client proposals and presentations as needed (contract tracking, printing, organizing, and archiving meeting support materials)
• Address problems and troubleshoot with internal and external stakeholders
• Handle special projects with demanding deadlines
• Manage office and kitchen supplies (inventorying, ordering, and stocking)
• Stock and maintain inventory of office, printer, and meeting room equipment/supplies
• Stock and maintain inventory of kitchen and pantry supplies
• Maintain meeting room facilities
• Set up and break down meetings and events
• Distribute mail and packages
• Perform various kitchen duties (e.g., run/unload the dishwasher, wipe down kitchen), as needed
• Reset and stock team rooms, phone rooms, and conference areas
• Log building maintenance and ID card requests
• Conduct Health & Safety checks and document them accordingly
• Attend/renew First Aid & Fire Marshall trainings and coordinate for the team
• Submit/file invoices and provide finance support (invoices, petty cash, office card reconciliation, expenses payments reconciliation)
• Assist with office events and service initiatives
• Hours are 8:00 am – 4:30 pm, Monday–Friday

Qualifications

• A-level completion required; post-secondary education or a Bachelor’s degree preferred
• Prior experience as a Front Desk Administrative Assistant in a professional services environment
• Prior customer service experience preferred
• Computer fluency with MS Office (Word, PowerPoint, Excel, Outlook); SAP and Concur desirable
• Strong oral and written communication skills
• Professional appearance and demeanor, with ability to exercise good judgment and discretion
• Attention to detail and dependability/punctuality
• Ability to work in a fast-paced, demanding environment
• Strong multi-tasking skills
• Proactive self-starter who can manage a wide variety of tasks and meet deadlines

How You’ll Grow

• Cross-functional skills development and custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that support growth through s-curves, individual contribution, and role expansions

Perks & Benefits

ZS offers a comprehensive total rewards package supporting health and well-being, financial future, time away, and professional development. Visit the ZS UK office locations | Where we work | ZS for details on total rewards in the United Kingdom.

Hybrid Working Model

ZS provides a flexible and connected way of working. The role supports a combination of work from home and on-site presence at clients/ZS offices for the majority of the week.

Travel

Travel is required for client-facing ZSers. While some projects may be local, all client-facing ZSers should be prepared to travel as needed based on project and client business needs.

Considering Applying?

ZS encourages applicants to bring their unique self to the work and supports a team reflecting broad backgrounds, perspectives, and experiences. Learn more about ZS’s inclusion and belonging efforts and the networks ZS supports to help ZSers build community spaces and access resources.

To complete your application, candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find out more at www.zs.com.