Part-Time Universal Banker (20 Hours) - Hewlett Branch

Universal Banker

The Universal Banker is an entry-level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The overall objective of this role is to foster relationships with customers to build loyalty and help increase sales to individual consumer clients.

Responsibilities

• Assist with basic account opening for existing customers.
• Provide service delivery to internal and external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively.
• Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, and similar efforts.
• Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets.
• Assess risk when business decisions are made, considering the firm’s reputation and safeguarding Citi, its clients, and assets by ensuring compliance with applicable laws, rules, and regulations; adhering to policy; applying sound ethical judgment regarding personal behavior and conduct; and escalating, managing, and reporting control issues with transparency.

Qualifications

• 1–3 years of relevant experience.
• Previous retail banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Education

• High school diploma or equivalent.

Job Family Group

Consumer Sales

Job Family

Branch Sales

Time Type

Part time

Primary Location

Hewlett, New York, United States

Salary Range (Full-Time Equivalent)

$50,030.00 - $65,270.00

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

Hourly Rate Corresponding to the Annual Range

$24.05 - $31.37

Benefits

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Anticipated Posting Close Date

Aug 27, 2026