Marketing & Business Support Coordinator

The Role

We are looking for a Marketing & Business Support Coordinator who can combine creative, relationship-driven work with key marketing and organisational activities. You will own event strategy, planning, and execution, and support marketing campaigns and key activities and processes within our HQ London office. This role suits a positive, proactive individual who enjoys engaging in a broad range of activities across multiple international teams.

Responsibilities

• Assist in planning, coordinating, and executing company events, including conferences, trade shows, webinars, and internal and educational events.
• Manage vendor and venue relationships, marketing channels, and office materials.
• Support marketing and promotional campaigns that drive event promotion and business generation.
• Create engaging content across social media platforms; draft copy for website updates, newsletters, and marketing materials.
• Build and maintain event timelines, run-of-show documents, and post-event reports.
• Collaborate with sales, marketing, and leadership to align events, promotional materials, and social media with business goals.
• Support staff and senior management with travel arrangements and key events and client management for each of the broking teams.
• Provide general office support as required, including restocking office supplies, kitchen essentials, and stationery.
• Provide event support for both one-on-one client meetings and large-scale, company-sponsored events.
• Help coordinate business support across 7 global offices.
• Provide general administrative support and assist with other ad hoc tasks as required.

Training & Professional Development

Maintain own Continued Professional Development (CPD) requirements.

Qualifications & Requirements

• Experience in marketing, events, client relationship management, or a related field.
• Excellent interpersonal and people skills.
• Strong project management and organisational skills.
• Comfortable using AI tools (e.g., Claude, ChatGPT) as part of the daily workflow.
• Experience managing social media or other content channels.
• Excellent written and verbal communication.
• Calm under pressure and comfortable in the spotlight.
• A collaborative, proactive, and resourceful problem-solver.

Benefits

• Competitive salary and discretionary bonus.
• Learning & Development / CPD opportunities.
• Pension scheme.
• Gym membership.
• Employee Assistance Programme.
• Private healthcare and life assurance scheme.
• 25 days holiday.
• Season ticket travel loan.
• Cycle to work scheme.
• Electric Vehicle Scheme.