Partner Success & Marketing Events Intern (Fintech)

Company Overview

Joining Razer places you on a global mission to revolutionize the way the world games. Razer offers you the opportunity to make an impact globally while working with a team across 5 continents, with a gamer-centric experience that supports accelerated personal and professional growth.

About the Team

Fiuu (SG) is a leading Southeast Asian payment gateway, formerly known as Razer Merchant Services. It is headquartered in Shah Alam, Malaysia, with strong operations in Singapore. Fiuu enables businesses to accept payments across credit cards, e-wallets, online banking, and cash-over-counter, processing billions of transactions annually.

Partner Success & Marketing Events Intern (Fintech)

Job Responsibilities

Support end-to-end event planning and execution—from conceptualization to on-site coordination—and assist with onboarding partners, merchants, and vendors for their onboarding accounts.

Client Communication & Relationship Management

• Build and maintain strong relationships with merchants, clients, and partners.
• Act as a key point of contact to ensure client needs and expectations are met.
• Deliver clear, timely, and professional communication throughout the event lifecycle.

Vendor & Partner Coordination

• Serve as the primary liaison for event vendors and partners.
• Coordinate vendor requirements and ensure deliverables are met on time.
• Address inquiries or issues promptly and maintain effective communication with all stakeholders.

Merchant Onboarding & Operations

• Manage the end-to-end merchant onboarding lifecycle, including document collection, verification, and processing.
• Collaborate with Sales, Compliance, and IT teams to ensure a smooth onboarding experience.
• Coordinate onboarding requirements with partners and vendors where applicable.
• Maintain accurate and up-to-date records of merchant documentation, agreements, and submissions.
• Ensure compliance with company policies and regulatory standards.

Event Planning & Execution

• Support end-to-end event planning, from conceptualization to execution and post-event evaluation.
• Assist in on-site event coordination to ensure smooth and successful delivery.
• Coordinate logistics, timelines, and resources with internal teams and external partners.
• Prepare post-event reports, insights, and performance summaries.

Event Marketing & Promotion

• Assist in promoting events through multiple channels, including social media platforms and email campaigns.
• Collaborate with internal teams on marketing content and campaign execution.
• Act as the point of contact for pre-event and post-event social media coordination, including content scheduling and uploads.

Business & Event Knowledge

• Develop a strong understanding of Fiuu’s event portfolio, including corporate, social, and cultural events.
• Identify and address the unique requirements and objectives of each event type.

Additional Responsibilities

• Support operational requests, including MRP, PF, and merchant-related activities.
• Assist in process improvements to enhance operational efficiency and client experience.

Learning Objectives

• Gain hands-on experience in event planning, logistics, and on-site operations.
• Develop skills in managing client relationships and coordinating with vendors.
• Understand event marketing, budget tracking, and promotional strategies.
• Enhance teamwork, adaptability, and problem-solving abilities.
• Learn to evaluate event success through feedback and performance metrics.
• Acquire foundational knowledge of the payment industry and its operations.

Candidate Requirements

• You are currently pursuing a Diploma or Degree in Business, Fintech, Marketing, or a related field.
• You have strong communication skills and you enjoy staying organized.
• You are creative, adaptable, and pay attention to detail.
• You can juggle multiple tasks and enjoy working in fast-paced environments.
• You have proficiency in MS Office; familiarity with design or social media tools is an advantage.
• You are available for a full-time internship.
• You can work effectively in a fast-paced environment.
• You are comfortable leveraging AI tools and digital technologies to enhance productivity and innovation.

Pre-Requisites

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations—including for disability or religious practices—to ensure every team member can perform and contribute at their best.

Are you game?