Associate Banker I (part time) Granville, Upstate NY

Work Location

Granville, New York, United States of America

Hours

20

Pay Details

$21.50 - $26.75 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Base pay may vary based on a candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. Candidates are encouraged to ask compensation-related questions and discuss details with their recruiter.

Line of Business

Personal & Commercial Banking

Job Description

The Teller II works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency. The role also educates customers on TD’s products and services or refers them to a partner for specialized solutions.

Depth & Scope

• Executes TD’s Brand promise by consistently delivering a Legendary Customer experience in the Store.
• Processes customer transactions, including deposits, withdrawals, loan payments, and safe deposit box payments, efficiently.
• Processes cash transactions such as cashing checks, verifying currency, balancing cash drawers, and night deposits with high accuracy.
• Responds to and resolves customer inquiries and concerns using standard procedures; escalates to management as necessary.
• Provides lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding them appropriately.
• Understands customer preferences and educates customers on self-service/digital options that meet their needs.
• Acts as a customer advocate through needs-based conversations, offering financial and digital solutions and/or referring customers to the appropriate partner.
• Trains and mentors new Tellers.
• Assists supervisors with daily duties as directed by Store leadership.
• Ensures compliance with operational activities in accordance with company guidelines and regulations (including the Bank Secrecy Act and Patriot Act) to minimize risk and protect the customer.
• Verifies customers’ identities by following customer authentication policies and procedures.
• Balances cash drawers for Automated Teller Machines (ATMs) and Teller Cash Dispensers (TCDs)/Teller Cash Recyclers (TCRs) as necessary.
• Adheres to safe deposit box procedures, operations, and guidelines.
• Maintains responsibility and accountability for cash drawers and vaults, including appropriate cash limits and securing cash at all times.
• Ensures confidential customer information is securely stored throughout the day.
• Understands the importance of, and follows, dual control.
• Follows all security and audit measures to minimize potential loss.
• Utilizes bank tools and processes to detect, address, and prevent fraud.
• Completes all required in-classroom and online training by established due dates.

Education & Experience

• High school diploma or GED.
• 1 year teller or cash handling experience preferred.
• Demonstrated customer service skills preferred.
• Ability to work weekends, evenings, and holidays as scheduled.
• Strong organizational skills.
• Detail-oriented.
• Ability to function in a fast-paced and changing environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.

Physical Requirements

• Domestic Travel: Occasional
• International Travel: Never
• Performing sedentary work: Frequent (34–66%)
• Performing multiple tasks: Continuous (67–100%)
• Operating standard office equipment: Continuous (67–100%)
• Responding quickly to sounds: Continuous (67–100%)
• Sitting: Occasional (1–33%)
• Standing: Continuous (67–100%)
• Walking: Occasional (1–33%)
• Moving safely in confined spaces: Occasional (1–33%)
• Lifting/Carrying (under 25 lbs.): Occasional (1–33%)
• Lifting/Carrying (over 25 lbs.): Occasional (1–33%)
• Squatting: Occasional (1–33%)
• Bending: Occasional (1–33%)
• Kneeling: Occasional (1–33%)
• Crawling: Occasional (1–33%)
• Climbing: Occasional (1–33%)
• Reaching overhead: Occasional (1–33%)
• Reaching forward: Occasional (1–33%)
• Pushing: Occasional (1–33%)
• Pulling: Occasional (1–33%)
• Twisting: Occasional (1–33%)
• Concentrating for long periods of time: Continuous (67–100%)
• Applying common sense to deal with problems involving standardized situations: Continuous (67–100%)
• Reading, writing, and comprehending instructions: Continuous (67–100%)
• Adding, subtracting, multiplying, and dividing: Continuous (67–100%)

The statements above describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. The listed responsibilities and duties are considered essential functions for ADA purposes.

Who We Are

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States, and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, which is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues, and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan), as well as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information

Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

If you’re interested in a specific career path or looking to build certain skills, you’ll have regular career, development, and performance conversations with your manager, along with access to an online learning platform and mentoring programs to help you unlock future opportunities.

TD offers diverse career paths where you can grow your expertise and make a meaningful impact, and we foster a respectful workplace where diverse perspectives are valued and everyone has fair opportunities to grow.

Training & Onboarding

We will provide training and onboarding sessions to ensure you have everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com, including your full name, best way to reach you, and the accommodation needed to assist you with the applicant process.