Part-Time (20 Hours) Teller - Bilingual English/Spanish Speaking Preferred - Castle Hill Branch

Teller (Entry-Level)

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high-quality customer service and help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming and outgoing cash deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on clients’ financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
• Ensure all client needs are met and effectively manage client issues and concerns, escalating as needed.
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling clients’ needs while providing an exceptional client experience, measured by specific metrics.
• Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations; adhering to policy; applying sound ethical judgment regarding personal behavior, conduct, and business practices; and escalating, managing, and reporting control issues with transparency.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem-solving and communication skills.
• Ability to work well in a team-oriented environment.

Education

• High school diploma or equivalent.

Job Details

• Job Family Group: Customer Service
• Job Family: Branch Service
• Time Type: Part time
• Primary Location: Bronx, New York, United States
• Anticipated Posting Close Date: Jul 23, 2026

Compensation and Benefits

• Primary Location Full Time Salary Range: $41,600.00 - $51,960.00
• Hourly Rate (corresponding to the annual range): $20.00 - $24.98
• Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Other Information

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.