Software Engineer - Implementations

About the Implementations Engineering Team

You’ll be part of Narmi’s Implementations Engineering team, a small-in-headcount, high-impact group of engineers operating at the intersection of product, engineering, and customers. We work closely with Narmi’s Customer Success and Implementation teams to launch new financial institutions on the Narmi One platform, while continuously improving the systems and processes that power those launches.

A key part of the role is building internal tools, integrations, and automation that make implementations faster, more reliable, and increasingly scalable over time. You’ll develop deep product expertise quickly as you diagnose issues, ship targeted fixes, and improve how implementations are delivered in the real world. We actively use modern AI tooling in our own workflows and look for opportunities to build custom tools and automation that help teams across the company move faster and operate more effectively.

We’re an in-person–first team, typically working from Narmi’s Flatiron office about three days per week with flexibility to work remotely when needed.

What You’ll Do

• Lead the technical onboarding and launch of new Narmi customers.
• Build integrations, internal tools, and automation that streamline implementations.
• Reduce manual configuration and improve the systems behind customer launches.
• Diagnose issues and ship targeted fixes and improvements in production.
• Work cross-functionally with Customer Success, Implementations, Product, and Engineering.
• Identify opportunities to apply AI and custom tooling across the company.

What You’ll Bring

• A builder mindset: curious, resourceful, and eager to learn.
• Strong professional communication skills and the ability to work across technical and non-technical teams.
• BS in Computer Science or similar technical background.
• 1+ year of professional experience in software engineering or a technical role.
• Based in New York City or willing to relocate.
• Authorized to work in the United States.

Compensation and Benefits

The expected annual base salary for this role is $94,000 - $113,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant and be eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience, and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.