Associate Solutions Architect

Company Description

Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.

Role Description

As an Associate Solutions Architect, you own the demo platform, the tooling that powers it, and the strategy behind what we show and how we show it. You will write production-quality code and be among the first to get hands on every new feature before it ships. You will partner with AEs, SCs, Product, and Engineering to craft demos that demonstrate Tennr’s ability to automate slow, manual, patient-care-blocking work in a way that feels real to every prospect.

Responsibilities

• Treat demo environments like a product. Own data integrity, versioning, reliability, and rapid resets. Build tooling (data generators, environment provisioning, workflow templates) that makes demo and POC setup fast and repeatable.
• Be the first user and the harshest critic of every product release. Translate what ships into demo-ready workflows before anyone else at Tennr touches them. Own the demo asset roadmap.
• When Tennr enters a new vertical, build the demo from zero. Partner with AEs and SMEs to turn vertical knowledge into a credible, day-one demo environment, then iterate based on real prospect feedback and deal outcomes.
• Work with Product and Engineering as a peer, not a consumer. Surface gaps between what ships and what we actually demo. Collaborate with our Chief Medical Officer, GM of Hospital Systems, RCM Expert, and others to ensure every demo reflects how the product solves real problems in the real world.

Candidate Qualifications

• 0-2 years as a Demo Engineer or equivalent (Solutions Engineer, Sales Engineer, Solutions Architect).
• A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred.
• TypeScript/JavaScript proficiency strongly preferred. Our codebase is TypeScript and you’ll be in it.
• Solid workflow design skills. Able to convert a messy business process into a clean technical implementation.
• API experience beyond reading docs. You’ve built integrations, not just consumed them.
• High ownership mindset. You take an ambiguous problem, define the scope, and ship.
• Strong communication skills that help non-technical audiences understand complex workflows.
• Comfortable on camera. You’ll be creating instructional content regularly.

Why Tennr?

• Drive Impact: one of our company values is Cowboy, meaning you set the pace and drive outcomes.
• Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
• Innovate with Purpose: join a high-caliber team focused on reducing patient delays across the U.S. healthcare system.
• Build Relationships: collaborate with driven teammates in our Hudson Square office 4 days/week.
• Free lunch and a pantry full of snacks.

Benefits

• Beautiful new office at 345 Hudson Street
• Unlimited PTO
• 100% paid employee health benefit options
• Employer-funded 401(k) match
• Competitive parental leave