Account Executive, Renewal Sales

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The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction.

What you will do

• Create and drive revenue within a specified region or list of accounts
• Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
• Provide recommendations based on a customer’s business needs and usage patterns
• Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business
• Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
• Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
• Educate and effectively communicate to customers the value of Cash Advance
• Develop trusted internal and customer relationships to create win-win sales relationships
• Effectively manage a pipeline working within a defined sales process
• Properly communicate the status of a deal to internal management including senior leadership with realistic timelines and hurdles to the overall success of a particular deal

What we are looking for

• Bachelor’s degree or equivalent combination of education and job experience preferred
• 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
• You have experience (and should enjoy!) collaborating with internal sales teams
• Experience selling that can be used across multiple products. You have experience selling across different industries
• Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
• Effective in (and should enjoy!) collaborating with internal sales teams
• Experience engaging and building a presence with customers using communication tools
• Understanding of and experience with CRM programs (Salesforce preferred)
• Excellent verbal and written communication skills as well as a strong sense of accountability
• Ability to compute basic business math

Preferred Skills

• Strong organizational skills, adaptability, and ability to work on multiple projects
• Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
• Strong interpersonal skills and professionalism
• Consultative selling experience
• Prospecting skills
• Competitive spirit
• Resourceful
• Welcoming of feedback / coaching
• Drive for hitting your metrics
• Solution selling ability
• Discovery skills
• Objection handling skills
• Planning and closing skills
• Can collaborate and influence in a team environment

Kapitus Total Rewards Package Includes

• Competitive Base Salary Range of $55,000 + Commission. Kapitus provides this as a good faith salary range to comply with applicable law. The final salary will depend on location, skills, and experience.

• Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels. Perks include Sweat Equity, free Calm App subscription, UHC rewards, Real Appeal, and Quit For Life.
• Flexible Spending Account: Pre-tax dollars for qualified medical, dental, vision, pharmacy, or dependent care expenses.
• Lifestyle Spending Account: Post-tax benefits for expenses related to physical, mental, and financial well-being.
• 100% Company Paid Insurances: Basic short-term and long-term disability insurance, and vision insurance.
• Voluntary Insurance: Supplemental life insurance and enhanced disability coverage through Mutual of Omaha; Colonial Accident and Hospitalization insurances are available.
• Paid Maternity and Parental Leave: Company-paid leave beyond state-mandated policies.
• Commuter Benefits: Pre-tax benefits for parking and commuting expenses.
• LifeBalance Program: Discounts on outdoor activities, the arts, health, and fitness, plus:
• Pet and car insurance discounts
• Financial services such as LegalShield
• Relaxation and stress management tools
• Plum Benefits Discount Program: Exclusive discounts on shows, travel, car rentals, and more.
• Tuition Reimbursement: Up to $5,000 annually, plus opportunities to attend relevant conferences and career development events. Managed through the LSA plan, Kapitus Academy.
• Travel Reimbursement: Reimbursement for work-related travel.
• Paid Time Off and Sick Time.
• Retirement Benefits: 401K plan managed through Fidelity with a 25% match on contributions up to 6% of annual salary.

About Kapitus

Kapitus is a trusted name in small business financing, providing direct lending and a marketplace built with a network of lending partners. We foster a fast-paced culture where teammates are self-directed and motivated to do the right thing, even when it requires hard work. We offer great benefits, competitive pay, and strong growth opportunities.

Company Mission: Kapitus helps small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner’s story and build lasting relationships to champion their goals. We prioritize transparency, fairness, and integrity in the financing process.

Remote Consideration: Qualified remote candidates residing in states where Kapitus and/or its subsidiaries have an established physical presence will be considered.