Analyst - Transformation Management Office

The Analyst within the Transformation Management Office (TMO) supports the planning, execution, and tracking of strategic transformation initiatives across the organization, with a particular focus on processes, people, and technology. Primary responsibilities include status tracking, productivity analytics, benefits realization, and project execution support to ensure initiatives deliver measurable business outcomes. The Analyst will collaborate across functions and closely with business teams to drive data-driven insights, enhance adoption, and optimize transformation delivery.

Status Reporting & Governance

• Develop clear, concise, and executive-ready reporting on project plans, progress, risks, dependencies, and outcomes, including refining and adopting data definitions, reporting templates, and standards.
• Maintain and enhance dashboards and reporting tools for leadership visibility.
• Ensure data integrity and consistency across reporting systems and project documentation.

Project Support & Coordination

• Support end-to-end delivery of transformation initiatives, including planning, tracking milestones, and coordinating cross-functional teams.
• Assist project managers in maintaining timelines, documentation, and governance standards.
• Identify, track, and mitigate project risks, issues, and dependencies across the transformation portfolio.

Productivity & Value Analysis

• Conduct data analysis to support decision-making, including scenario modelling and forecasting.
• Conduct detailed productivity and performance analysis across transformation initiatives, identifying efficiency gains and areas for improvement.
• Track and report on financial and non-financial benefits, including ROI, cost savings, and operational improvements.

User Behaviour & Adoption Analysis

• Monitor user behaviour and adoption metrics to identify trends, bottlenecks, and opportunities to improve engagement.
• Provide recommendations to enhance user adoption and overall project success.
• Support user readiness, deployment tracking, and post-implementation reviews.

Qualifications

• Bachelor’s degree in Business, or a related discipline.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Experience in project management, transformation, consulting, or business analysis roles.
• Advanced proficiency in Excel and data visualization tools (e.g., Power BI, Tableau).
• Excellent communication skills, with experience presenting to senior stakeholders.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Familiarity with project management methodologies (e.g., Agile, Waterfall).
• Experience supporting digital transformation or system implementation initiatives.
• Knowledge of change management principles and frameworks.

Grow with us – Career growth and learning

We believe our greatest strength lies in the growth and development of our team. From day one, we create an environment that builds confidence and lays the foundation for long-term success. Whether you’re launching your career or stepping into a leadership role, we provide the tools, learning opportunities, and personalised guidance to help you thrive.

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Our values and purpose

Our values are the foundation of everything we do—shaping our performance, culture, and ambition. Our purpose is rooted in the pursuit of excellence across all areas of our business, with a focus on maintaining the highest standards of performance, accountability, and integrity.

When you join us, you commit to three core principles:

• We Do the Right Thing: Integrity is non-negotiable. We hold ourselves to the highest standards of accountability, ensuring that every financial decision and business move is ethical and transparent.
• We Win as One Team: Our culture thrives on collective success. We break down functional silos to ensure that our ambitions are met through seamless collaboration and mutual support.
• We Think Beyond the Present: We don’t just manage for the quarter; we build for the years to come. We challenge ourselves to look past immediate gains to secure long-term excellence and sustainable growth.

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