Inside Sales Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Overview

Join our Inside Sales team at Thermo Fisher Scientific, where you’ll grow sales of laboratory products and services for our resellers and tier 3 customers. Working primarily via phone, email, and digital platforms, you’ll maintain and develop customer relationships while ensuring market reach and profitability. This role offers an opportunity to advance your sales career with a leader in serving science, enabling customers to make the world healthier, cleaner, and safer.

Responsibilities

• Develop and maintain effective customer relationships.
• Implement sales strategies and manage pricing.
• Research market trends and maintain accurate reporting.
• Work independently while leveraging cross-functional resources to meet customer needs and achieve sales objectives.
• Communicate product value propositions effectively and maintain a customer-first mindset.

Requirements

• Bachelor's Degree required; inside sales experience of 1 to 2 years is an advantage.
• Preferred fields of study: Sciences, Biology, Chemistry, or related field.
• Strong interpersonal, verbal, and written communication skills.
• Proficiency in CRM systems, particularly Salesforce.com.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Proven ability to manage multiple priorities and meet deadlines.
• Strong customer service orientation and relationship-building skills.
• Demonstrated aptitude for learning technical/scientific concepts.
• Excellent organizational and time management abilities.
• Ability to work both independently and collaboratively in a team environment.
• Occasional travel for customer meetings and trainings (10–20%).
• Bilingual English/Mandarin proficiency is advantageous.
• Commitment to Thermo Fisher's core values: Integrity, Intensity, Innovation, and Involvement.