IT Operations and Commercial Analyst

IT Operations and Commercial Analyst (12-month Maternity Cover)

The IT Operations and Commercial Analyst will play a fundamental role in the day-to-day operations of the IT department. This is a 12-month maternity cover contract. The role supports the IT Team by coordinating activities across financial management, contractor and vendor processes, license management, IT change release support, and data reporting.

Responsibilities

Financial and Invoice Coordination

• Support IT and ETRM-related invoice processing, including logging, tracking, and filing invoices
• Monitor approval progress and follow up with relevant teams
• Maintain accurate invoice records and trackers
• Assist with reconciliation and audit preparation
• Coordinate inputs for monthly IT and project spend reports

Contractor and Vendor Process Management

• Support contractor lifecycle administration, including onboarding and offboarding coordination
• Track contract end dates and renewal timelines
• Initiate and track internal processes for contract renewals and extensions
• Maintain contractor and vendor tracking spreadsheets

Contract and Licence Management

• Maintain a central register of software licences and contracts
• Monitor renewal dates and notify relevant stakeholders
• Support internal renewal processes and documentation tracking

IT Change Release Process Coordination

• Provide coordination support for IT change release activities

Data and Reporting

• Prepare and maintain PowerPoint presentations for monthly project or IT meetings
• Use Excel (including formulas and Power Query) to help provide monthly spending reports

Requirements

• Experience in an operations, administrative, or support role
• Exposure to invoice processing and reporting
• Excellent organisational skills and strong attention to detail
• Strong Excel skills, including formulas and data handling (Power Query preferred)
• Good working knowledge of PowerPoint
• Strong willingness to learn and a proactive attitude
• Mandarin Chinese language skills beneficial
• Ideally up to 3 years of relevant experience
• Previous experience in an administrative, operations, finance support, or coordination role is preferred