Part-time Teller (20 hours) - Roosevelt Field Branch

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions, including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on the client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior and will be measured by specific metrics
• Appropriately assess risk when making business decisions, driving compliance with applicable laws, rules and regulations; safeguard Citigroup, its clients and assets; escalate, manage, and report control issues with transparency

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team-oriented environment

Education

• High School diploma or equivalent

Details

• Job Family Group: Customer Service
• Job Family: Branch Service
• Time Type: Part time
• Primary Location: Garden City, New York, United States
• Primary Location Full Time Salary Range: $41,600.00 - $51,960.00
• Salary note: Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.
• The hourly rate corresponding to the annual range is: $20.00 - $24.98
• In addition to salary, Citi’s offerings may include discretionary and formulaic incentive and retention awards. Citi offers benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off. Availability of benefits may vary by jurisdiction, job level, and date of hire.
• Anticipated Posting Close Date: May 30, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.