Data Center Critical Facilities Engineer

About Equinix

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

The Data Center Critical Facilities Engineer operates, manages, maintains, and repairs HVAC (heating, ventilation, and air-conditioning) systems, critical and non-critical power systems, plumbing, fire control and suppression, roofing systems, exterior grounds, and performs related vendor support in a mission-critical environment. This fast-paced role supports the overall functioning of the data center by focusing on maintaining and improving the facility's critical infrastructure, including regular scheduled maintenance and ad-hoc repairs/troubleshooting.

Responsibilities

Facility/Infrastructure Maintenance

• Performs site inspections and monitors the building and data center alarms.
• Performs preventative maintenance on site infrastructure or manages vendors.
• Assists more senior staff in repairs and corrective maintenance.
• Performs site rounds in all critical areas and systems.

Site Administration

• Maintains notes and records of activity in the ticketing system.
• Completes site logs and data gathering for permits, such as MOPs and script members.
• Closes preventive maintenance work orders and files service reports.

Customer Management

• Performs site capacity audits and completes basic work requests and circuit installations/terminations.
• Supports customer satisfaction with timely adherence to basic order execution requirements.
• Delivers a quality customer service experience when interfacing with customers.

Incident Management

• Assists more senior staff with responding to all on-site incidents and acts as directed.
• Acts as a primary responder to incidents as needed.
• Performs the necessary escalation to the Duty Engineer and Manager.
• Assists Duty Engineers in the resolution of the incident.

Collaboration

• Provides assistance to the department during routine maintenance activities.
• Supports the fulfillment of projects under close supervision.

Qualifications

• 1+ years of experience in critical facilities engineering, electrical maintenance, or a similar role within a data center or critical infrastructure environment (preferred).
• At least a Higher Nitec/Diploma in an engineering field required.
• Ability to handle heavy loads and perform hands-on activities in tight spaces.
• Ability to support 24x7 operations and flexibility to work assigned shifts, including after-hours, weekends, and public holidays.

Equinix is committed to ensuring our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy or childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political or organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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