Internship: Global Commercial Banking, Emerging Business, EmB Acquisition [May - Dec 2026]

About the Organization

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We provide support, services, solutions, and career paths that meet individual needs and desires. Today, we’re on a journey of transformation, leveraging technology and creativity to become a future-ready learning organization. Our strategic ambition remains to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future, innovate the way we deliver financial services, work in friendly, supportive teams, build lasting value in your community, help people grow their assets, business, and investments, and pursue a vibrant, future-ready career.

Why Join

Be part of growing Singapore’s SME landscape. As an EmB Acquisition Intern, you’ll gain invaluable insights into SME banking, contributing to strategies that help businesses thrive. You’ll analyze processes, gather customer feedback, and propose solutions to enhance our acquisition efforts.

How You Succeed

To excel in this role, you’ll be analytical, proactive, and curious about the SME market. You’ll thrive in a collaborative environment, learn from experienced sales professionals, and identify opportunities for improvement. Strong communication skills and attention to detail will be crucial in delivering impactful recommendations.

What You Do

Your responsibilities will include:

• Sales Process Immersion: Participate in sales training alongside new hires and refresher briefings to gain foundational knowledge of corporate banking sales skills.
• Customer Interaction & Observation: Join experienced Business Development Managers (BDMs) on customer visits and calls to observe interactions and learn best practices.
• Process & Report Analysis: Review existing reports and processes, identifying opportunities to simplify, eliminate waste, and improve effectiveness.
• Customer Feedback & Insights: Conduct interviews with existing clients post-campaigns to gather insights on experiences and expectations.
• Market Research & Evaluation: Evaluate loan broker engagements, assess application quality, and perform mystery shopping to measure service turnaround times.
• Sustainability Support: Evaluate new customers for potential cross-sell opportunities related to sustainability initiatives (SMEEA, SLL, WEF).

Who You Work With

The EmB Acquisition team within Emerging Business focuses on expanding the SME customer base and delivering exceptional service. You’ll work alongside experienced sales professionals, analysts, and marketing specialists in a dynamic and collaborative environment.

Who You Are

• Open to learning and feedback
• Currently pursuing an undergraduate or postgraduate degree
• Proficient in Microsoft Excel
• Ability to analyze reports and offer insightful recommendations
• Strong interest in SME banking and business development

Learning Objectives

This internship will provide you with:

• A comprehensive understanding of SME banking customers and offerings through diverse projects
• The ability to analyze existing reports and processes, identifying opportunities for simplification and improvement
• Practical experience in gathering customer feedback and translating insights into actionable recommendations
• Exposure to sustainability initiatives and cross-selling opportunities within the SME sector

What We Offer

Competitive base salary, holistic and flexible benefits to suit every lifestyle, community initiatives, industry-leading learning and professional development opportunities, and a focus on your wellbeing, growth, and aspirations alongside our customers’ needs.