Front Desk Fitness Associate- Starrett-Part Time

Headquartered in New York with a nationally scaled platform, RXR is a 450+ person, vertically integrated investment manager with expertise in acquisitions, asset and portfolio management, property operations, development, construction, leasing, and technological innovation. RXR is an active investor in real estate credit, rental housing, commercial property, and property technology through value-added and opportunistic investment strategies.

Job Summary

Front Desk Fitness Center Associate (Part-Time)

The Front Desk Fitness Center Associate is responsible for greeting customers, ensuring the front desk is supervised during the shift of coverage, and maintaining the gym floor and equipment. The Associate will sign up members, collect fees, maintain membership and vendor logs, and assist with copying, printing, and scanning important documents. The Associate will also answer phone calls, messages, and emails, and assist with tabling and special events. The Associate will assist the Fitness Manager, Sr. Associate, and Instructors when needed.

Responsibilities

• Greeting customers
• Supervising front desk
• Signing up and selling memberships
• Collecting fees
• Assisting with copying, printing, and scanning of important documents
• Maintaining vendor and membership logs
• Opening the front desk
• Answering phone calls, messages, and emails
• Maintaining the gym floor and gym equipment
• Assisting the Fitness Manager, Sr. Associate, and Instructors when needed

Required Skills and Attributes

• Friendly, courteous, and welcoming
• Reliable and punctual
• Interest in fitness and training
• Well organized with attention to detail
• Willing to learn and improve oneself
• Reasonable math skills
• Enthusiastic and positive
• Great communication and writing skills
• Proficient on basic computer skills such as Excel, Word, and Outlook
• Flexible schedule for weekdays
• Customer service experience

Physical Requirements

• Able to lift or move weights (up to 45 lbs)
• Must be able to walk for an extended period of time
• Must be able to stand for long stretches of time
• Must be able to climb several flights of stairs

Top Competencies

• Hospitality Minded: Demonstrates the ability to deliver RXR’s elevated level of hospitality for commercial tenants, ensuring their experience exceeds expectations. Executes on customer needs, whether directly troubleshooting issues or collaborating with other internal teams. Prioritizes customer satisfaction.
• Community & Consensus Building: Demonstrates the ability to activate opportunities for building and bolstering communities and tenant networks within RXR commercial properties. Builds consensus within internal teams to elevate customer experience and facilitate community and relationship building among tenants.
• Systems Proficient: Basic proficiency in daily use of relevant technology platforms and apps, including Excel, the MSFT Office Suite, and proprietary software. Readily learns and adopts new technologies.
• Accountable: Holds self-accountable to meet commitments in accordance with deadlines while maintaining accuracy. Self-directed to communicate status; takes ownership for decisions, actions, and failures.
• Problem Solver: Navigates complex and potentially contradictory information to assess issues and solve problems. Asks the right questions to analyze situations.

Education and Experience

• High school level or higher

Our Core Values

• We believe in doing the right thing—we are values driven.
• We believe in leading with bold ideas—we are innovative.
• We believe in striving for excellence—we go above and beyond.
• We believe in saying humble and hungry—this means we’re ambitious, not arrogant.
• We believe in cultivating trusted relationships—we believe in building enduring partnerships.
• We believe in acting like an owner—we are accountable.