Corporate Receptionist

Corporate Receptionist

Location: London (on site)
Contract: Permanent
Hours: 40 hours per week

Who we are

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme—one of the UK’s largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and a unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

The Role

As a Corporate Receptionist, you will provide first-class front-of-house, security, and administrative support, acting as the first point of contact for clients, visitors, and colleagues. You will be responsible for delivering a professional and welcoming reception experience, including greeting and assisting visitors, managing visitor access and sign-in procedures, maintaining site security protocols, and coordinating external hospitality arrangements. You will also undertake a range of general facilities and administrative tasks to support the smooth day-to-day operation of the office.

The Person

The ideal candidate will be professional, dedicated, and experienced in a customer-facing role where first impressions matter. You will maintain meeting rooms and office spaces to a high standard while supporting a safe, secure, and welcoming environment for colleagues, clients, and visitors.

Experience in security, reception, concierge, or front-of-house roles would be highly desirable, particularly with visitor management, access control, and site security procedures. Strong communication skills are essential, along with confidence handling telephone, email, and face-to-face enquiries. You will also need Microsoft Office experience and the ability to manage correspondence, deliveries, visitor access, sign-in procedures, hospitality, and meeting support. Corporate, concierge, security-focused front-of-house, or high-end hospitality experience would be advantageous.

We are looking for a people-focused individual who works professionally with internal and external customers. You will be able to multitask, stay calm under pressure, maintain strong attention to detail, and bring a positive attitude and strong work ethic. You will take ownership of front-of-house and security responsibilities, share best practice, and suggest improvements that enhance processes, the visitor experience, and workplace safety.

What we can offer you

Rewarding you

• A competitive salary (depending on experience)
• 28 days annual leave plus bank holidays
• Generous annual bonus plan
• Membership of the Railways Pension Scheme (Defined Benefit), providing a pension for life and a lump sum when you retire, based on your length of service and pay
• 4x Life Assurance cover

Health & Wellbeing

• Private Medical Insurance
• Employee assistance programme
• Health cash plan
• Eye care vouchers
• Flu vaccination

Lifestyle

• Support for hybrid and flexible working, along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
• Buy and sell holidays
• Give as you earn scheme
• Paid volunteering days
• Flexible half-days leave
• Electric vehicle leasing
• Cycle to work scheme

Next Steps

Please apply via the apply button or visit the Careers Page by 1st September 2026.

Railpen is committed to creating an inclusive and diverse environment. We value diversity and welcome people from all backgrounds and walks of life.