Inside Sales Representative, French or German Speaker (London, United Kingdom)

Inside Sales Representative

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you’re brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you’re excited to shape the future of design and collaboration, join us!

As an Inside Sales Representative, you’ll help existing customers scale by managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also qualify and route inbound prospects to an aligned Account Executive. This experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you’re adaptable and eager to contribute to how the strategy of this function evolves over time.

Role details: Full-time role based from our London hub.

What you’ll do at Figma

• Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
• Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
• Manage inbound billing requests (such as processing renewals and changing payment term/method)
• Close targeted outbound account renewals
• Qualify and handle inbound sales requests
• Partner with Marketing to run proactive campaigns that maximize expansion and retention across all products

We’d love to hear from you if you have

• Desire to build a career in Sales—ultimately working toward Senior Inside Sales Representative and Account Executive roles at Figma
• Strong technical aptitude with the ability to learn new products, processes, and policies as they evolve
• Collaboration experience across multiple teams (such as Sales, Support, Billing, and Marketing)
• Curiosity and commitment to ongoing learning; adaptable and comfortable navigating frequent change; a high achiever with strong motivation to over-achieve
• Exposure to or interest in product development and web-based collaborative tools
• Fluency in French or German

Added plus (not required)

• B2B SaaS experience
• Customer-facing Sales or Support experience

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyway.