Digital Trading Assistant

About ASOS

ASOS is an online retailer for fashion lovers around the world. We exist to give our customers the confidence to be whoever they want to be—and that same freedom applies to our people. At ASOS, you can be your true self without judgment and channel your creativity into a platform used by millions. We are Disability Confident Committed; let our Talent team know if you need any reasonable adjustments throughout the recruitment process.

Job Description

As a Digital Trading Assistant, you will support the day-to-day management, trading, and optimisation of the ASOS website(s) across devices. This includes site merchandising, search optimisation, and building and managing on-site pages.

You will work closely with the Digital Trading Specialist and Manager to support trading activity and optimise the customer journey, balancing commercial and brand priorities to enhance the onsite customer experience and drive conversion across markets.

The Details

• Ensure website standards are maintained to maximise business performance and the customer journey.
• Contribute to the production of trade reporting (including category and search), and create ad hoc reports to track and analyse customer engagement.
• Interpret performance data to identify opportunities to optimise the customer journey and onsite experience.
• Assist the Digital Trading Specialist and Manager in managing and optimising category and navigation across channels and devices.
• Support the management of onsite search, ensuring optimal configuration across markets and enhancing the search experience.
• Coordinate homepage, promo, and CRM processes, alongside stakeholder management.
• Work closely with cross-functional teams to deliver trade events and key initiatives.
• Support campaign launches, as well as the rollout of new features and digital products.
• Support the culture by championing Diversity, Equity & Inclusion strategies.

Working Style

We believe being together in person helps us move faster, connect more deeply, and achieve more as a team. Our approach includes spending at least 3 days a week in the office.

Qualifications (About You)

• Organisational and coordination skills.
• Experience of using online merchandising systems is preferable but not required.
• Competent using systems and comfortable working in a technology-based environment.
• Commercially aware and customer obsessed, with the ability to use initiative and intuition.
• Excellent communicator with good motivational and leadership skills.
• Keen eye for detail, with the ability to troubleshoot and identify issues.
• Proactive approach.
• Flexible, agile, and open to change.
• Positive attitude, self-aware, and self-motivated.
• Analytical skills.
• Presenting skills.

Additional Information (Benefits)

• Employee discount (ASOS discount).
• Employee sample sales.
• 25 days paid annual leave plus an extra celebration day for a special moment.
• Private medical care scheme.
• Fixed annual payment in addition to your salary each year.
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.