Claims Policy & Governance Support Analyst

Claims Policy & Governance Support Analyst

Location: London
Work pattern: Hybrid (two days in office)
Contract: Permanent, full-time

We are a fast-growing global reinsurance speciality company servicing the insurance markets of Lloyd’s, Europe and North America. As part of the continued build-out of our Global Claims Operations function, we are looking for a Claims Policy & Governance Support Analyst to support the development and maintenance of our claims governance framework.

This is an excellent opportunity for someone early in their career to gain exposure to global claims operations, compliance, and governance.

You will support the management of claims policies, procedures, and documentation across multiple jurisdictions, ensuring they are accurate, up to date, and aligned with internal standards and regulatory expectations. Working closely with Claims, Compliance, and Risk teams, you will play a key role in maintaining governance standards and supporting audit and quality assurance processes.

Responsibilities

• Manage document governance processes, including version control, approvals, and document registers
• Coordinate policy review cycles and track updates across stakeholders
• Support audit, compliance, and due diligence activities by collating documentation and evidence
• Assist with claims quality assurance processes, including tracking file reviews and remediation actions
• Produce regular reporting on policy updates, governance actions, and audit items
• Liaise with stakeholders across Claims, Compliance, and Risk to support governance activities

Qualifications & Requirements

• 1–3 years’ experience in insurance, compliance, administration, or governance support
• Strong organisational skills and attention to detail
• Experience working with documentation, processes, or administrative frameworks
• Familiarity with document management systems (e.g., SharePoint) is desirable
• Clear communication skills and ability to manage multiple priorities
• Interest in governance, compliance, and claims operations
• Contributing positively to our culture and values