Functional Business Analyst/Test Analyst

About the Role

As an Analyst / Senior Analyst, you will support business analysis and quality assurance activities that drive successful project delivery. You will collaborate across business and technology teams to transform requirements into functional solutions while ensuring high-quality system performance. This role provides exposure to end-to-end project lifecycles and opportunities to build expertise in analysis, testing, and stakeholder management.

Key Responsibilities

• Gather and analyze business requirements, translating them into clear functional specifications, user stories, and process flows.
• Act as a liaison between stakeholders and technical teams to ensure alignment and clarity of requirements.
• Perform gap analysis and recommend process or system improvements to enhance business outcomes.
• Develop, execute, and maintain test plans, including system, integration, user acceptance, and regression testing.
• Manage defect tracking, resolution, and reporting to ensure quality standards are met.
• Support user acceptance testing (UAT) and facilitate validation and sign-off processes.
• Assist in deployment activities and provide post-go-live support to ensure a smooth system transition.
• Participate in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.

Required Qualifications

• Bachelor’s degree in Information Systems, Business, or a related discipline.
• Up to 3 years of experience in a functional analyst or similar role.
• Exposure to Software Development Life Cycle (SDLC) and Agile or Waterfall methodologies.
• Proficiency in Microsoft Office tools, particularly Excel (e.g., formulas, pivot tables) and PowerPoint.
• Working knowledge of SQL for data analysis and validation tasks.
• Experience with testing and defect management tools such as JIRA, HP ALM, or TestRail.
• Strong analytical thinking, problem-solving, and communication skills.

Preferred Qualifications

• Experience in healthcare, financial services, or public sector projects.
• Exposure to working with cross-functional and global teams.
• Understanding of business process modeling or documentation tools.