Account Manager

Account Manager

Remote (US) | Account Management

A bit about us

GroundTruth is an advertising platform that turns real-world behavior into marketing that drives in-store visits and other real business results. We use observed real-world consumer behavior, including location and purchase data, to create targeted advertising campaigns across all screens, measure how consumers respond, and uncover unique insights to help optimize ongoing and future marketing efforts.

With a focus on media, measurement, and insights, we provide marketers with tools to deliver media campaigns that drive measurable impact, such as in-store visits, sales, and more.

Learn more at groundtruth.com.

GroundTruth has been ranked among Ad Age’s Best Places to Work in 2021, 2022, 2023, and 2025. Learn more about the perks of joining our team here.

A bit about you

Account Managers at GroundTruth are product experts who work in tandem with Account Executives to keep our client's success at the core of everything they do. Account Managers provide the highest level of strategic pre-sale planning (account planning/media planning) and post-sale (insights) customer support, while remaining focused on driving client KPIs. The Account Manager will deliver superior customer service, ensuring flawless execution of campaigns against client KPIs. This role requires a high degree of customer focus, communication standards, numerical analysis, and project management.

You will

• Own pre- and post-sale operational support for the direct sales organization in a fast-paced, client-facing environment, managing priorities and meeting deadlines effectively
• Utilize campaign data, analytics, and insights (best practices, historical performance data, case studies, analytics tools, and campaign history) to inform strategy
• Enhance account team and client knowledge by building strategic account plans and driving successful sales strategies
• Translate data into compelling narratives through reportable insights, wrap-up reports, and quarterly business reviews
• Develop and maintain strong customer relationships, acting as a key point of contact for clients (direct and via media agencies and trading desks)
• Actively participate in client meetings, clearly articulating opportunities and aligning solutions to client objectives using GroundTruth’s product suite
• Identify and drive upsell opportunities by proactively recognizing client needs and influencing investment decisions
• Support the Account Executive throughout the sales process while helping solve challenges, taking ownership of outcomes, and navigating client stakeholders

You have

This is our ideal wish list, but most people don’t check every box on every job description. If you meet most of the criteria below and are excited about the opportunity and willing to learn, we’d love to hear from you.

• 1–2 years of media experience in a client-facing or fast-paced environment
• Bachelor’s Degree or 3+ years of experience in a related field (ad tech, customer success, project management)
• Strong analytical and problem-solving skills, with the ability to interpret data, draw conclusions, and make recommendations
• Excellent organizational and project management skills, with the ability to prioritize and deliver high-quality work on time
• Strong written and verbal communication skills, with confidence engaging stakeholders at all levels
• A strategic mindset, with the ability to understand and articulate sales opportunities at a client level
• Adaptability and flexibility to pivot quickly in response to evolving business needs
• Proficiency in Office Suite, PowerPoint or Keynote, and Salesforce
• Technical aptitude with a willingness to learn and adopt new tools and technologies

Our values

At GroundTruth, we value GRIT and seek candidates who share these principles. We believe that a strong foundation in these values drives success, fosters collaboration, and enables us to create lasting, impactful relationships with our team and clients.

• Growth Mindset: We position ourselves toward growth—in business and in ourselves. We see problems as opportunities and approach all situations with an open mind.
• Respectful: We are respectful to each other, our customers, and our partners in everything we do.
• Intentional: We question assumptions, think through each task, act with purpose, and see objectives through to resolution.
• Trustworthy: We strive to earn the reputation of a trusted media platform and partner by driving real business results for our clients and colleagues.

Why you'll love working here

• Be part of a dynamic team: A fun, fast-paced environment where your ideas matter and your impact is felt.
• Opportunities for growth: Internal development with opportunities to learn, grow, and advance your career.
• Flexibility: Remote-first philosophy and flexible PTO to balance work with personal life.
• Collaborative culture: Work with passionate, creative, and motivated colleagues who support each other and encourage new ideas.
• Comprehensive benefits package: Fully-paid medical premiums for employees, 401(k) employer match, generous parental leave, wellness and gym reimbursement, family and pet expense reimbursement, education and coaching reimbursement, daily lunch credit when in-office, fully stocked snacks and beverages, option for mobile phone reimbursement or separate company phone, and equity analysis to ensure fair pay.

Compensation package

• $82,000–$100,000 base salary, 15% bonus ($94,300–$115,000 OTE)
• The listed salary range is reflective of the cost of labor in the candidate’s location and may vary depending on where the role is filled.

Applications

Applications will be reviewed on a rolling basis. The final deadline to apply is 3/20/26, but early applications are strongly encouraged as we may begin interviewing prior to that date.

Use of AI in recruiting process

We use AI-supported tools as part of our recruitment process to help identify candidates whose experience aligns with open roles. These tools analyze job-related information to generate match insights for our team — but every application is reviewed by a recruiter, and hiring decisions are never made by AI.

California Privacy Rights Notice for Job Applicants

GroundTruth complies with California privacy laws. Please review our most up-to-date California Privacy Rights Notice to learn how we collect and use personal information during the application process.

Equal Employment Opportunity (EEO) Statement

We are an equal opportunity employer and value diversity, inclusion, and equity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants with disabilities may be entitled to reasonable accommodations under applicable laws. If you need reasonable accommodations in the application process, please reach out to recruiting@groundtruth.com.