Account Executive - SMB

About Connecteam

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators—the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other. Connecteam brings daily operations and team communication into one intuitive app—from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job. Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide—empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

The Role

As the face of Connecteam and the first point of contact with our customers, you will have a direct influence on our development and expansion. Become a product expert and an expert in consulting businesses from a wide variety of industries. With these insights, you will connect the product, the market, and all departments in Connecteam. As an Account Executive, your role includes consulting businesses that have signed up to the platform to convert them into paying customers, providing top-notch customer service, and helping improve the product based on knowledge and feedback you gather.

Key Responsibilities

• Become a product expert.
• Own the full sales cycle and manage your own account pipeline; contribute to the team’s pipeline as a quota-carrying Account Executive.
• Be the company’s eyes—no one knows our clients better than the Sales team.
• Be the face of the company—Connecteam is known for outstanding customer service and approach.
• Influence the product based on client demands and needs.
• Cross-department involvement and information sharing.
• Demonstrate initiative, independence, and ownership.

Experience and Skills

• At least 1.5 years of Account Executive sales experience in SaaS.
• Strong track record of quota attainment.
• Excellent customer relationship skills and the ability to interact with individuals at all levels of an organization.
• Self-learner, autodidact, and highly independent.
• Strong time management skills and the ability to prioritize tasks to meet deadlines.
• Experience working with CRM and project management tools.
• Energetic, positive, and motivated.
• Team player with strong communication skills.
• Ability to work in a fast-paced, high-growth startup environment.
• Driven to make a meaningful impact and grow with the company.
• Ability to work remotely from Monday to Friday.
• #LI-Remote

Joining Connecteam

• We build our people up. Every team member is treated as a long-term investment and we nurture and train them to go above and beyond in their skills and duties.
• We make an impact on our customers’ business. We provide managers of all business types with the tools to communicate, operate, engage, and run their deskless workforce with an effective and affordable solution.
• We get the job done. Connecteam employees are passionate about delivering value to our customers.
• We have fun! From weekly happy hours to holiday parties, we enjoy working together as a community.
• Everyone is welcome. We are committed to a supportive, inclusive environment and shared responsibility for our team’s growth.

Together we will shape the future of work!

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