Expansion Manager SMB

About Connecteam

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators—the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.

Connecteam brings daily operations and team communication into one intuitive app—from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.

Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide—empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.

Responsibilities

• Identify and execute upselling and cross-selling opportunities with existing customers.
• The Account Manager position is a quota-carrying role; you will own the full sales cycle, manage your own account pipeline, and contribute to the team’s pipeline.
• Become a product expert.
• Analyze customer data to identify expansion opportunities.
• Be the face of the company—Connecteam is known for our outstanding customer service and approach.
• Collaborate with SDR and CSM teams to ensure a seamless customer experience.
• Influence the product based on customers' demands and needs.
• Manage multiple tasks and projects in a fast-paced and high-pressure environment.
• Demonstrate initiative, independence, and ownership.

Requirements

• 1–2 years of experience as an Account Manager/Account Executive at a SaaS company (required).
• Energetic, positive, and motivated (required).
• Strong track record of closing deals and over-achieving monthly quotas.
• Strong customer relationship skills and the ability to interact with individuals at all levels in an organization.
• Ability for self-learning and highly independent.
• Strong team player with excellent communication and collaboration skills.
• Ability to thrive in a high-pressure and busy work environment.
• Working remotely from 9:00 AM to 6:00 PM, Monday–Friday.

What We Offer

• Medical coverage.
• Insurance plan.
• 401K.
• Paid time off for vacation and sick days.

Compensation

• OTE: $140K–$160K.

If you are passionate about selling, driving growth, and have the required experience and skills, we would love to hear from you!

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Joining Connecteam Is The Smart Move

• We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and duties.
• We make an impact on our customers’ business. We empower managers of all business types and sizes with tools to communicate, operate, engage, and run their deskless workforce.
• We get the job done. Connecteam employees are passionate about executing their duties to drive the company forward and deliver real value to customers.
• We have fun! From weekly happy hours to holiday parties, we enjoy each other’s company and thrive as a team.
• Everyone is welcome. We are committed to a caring, supportive environment and shared responsibility to support our team.

Together we will shape the future of work!

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