Associate Claims Examiner, Cyber Claims

Overview

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special!

This position will be responsible for the monitoring of high excess cyber claims and potential cyber claims. In addition, this position may be responsible for the resolution of low complexity and low exposure claims and provide support to other team members as directed. This role collaborates with the claims team and receives assignments from their direct supervisor. This role makes appropriate decisions within own authority and makes thoughtful recommendations when outside authority level.

What you’ll be doing

• Draft acknowledgment letters in response to new notices.
• Conduct, coordinate, and direct investigation into loss facts and extent of damages.
• Confirm coverage of claims by reviewing policies and documents submitted in support of claims.
• Evaluate information on coverage, liability, and damages to determine the extent of an insured's exposure.
• Participate in special projects or assist other team members as requested.
• Prepare reports by collecting and summarizing information.
• Provide excellent and professional customer service.
• Set reserves within authority or make claim recommendations concerning reserve changes to manager.
• Reconcile claim payments and investigate unpaid deductible obligations.
• Prepare claim files for closure and provide other support functions for examiners and managers.
• Analyze claim data and prepare claim reports as needed by manager.

What we’re looking for

• High school degree required. College degree, professional designation and/or related job experience preferred.
• Excellent written and oral communication skills.
• Work collaboratively and as a team player willing to assist within the Unit and Professional Liability Division as needed.
• Ability to proactively self-manage a high-volume caseload.
• Intermediate proficiency with Microsoft Suite products, including Word, Excel, and PowerPoint.

US Work Authorization

US Work Authorization is required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information

The hourly rate offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average hourly range for the Associate Claims Examiner is $27.84/hr - $38.27/hr with 10% incentive.

Who we are

Markel Group (NYSE – MKL) is a Fortune 500 company with over 60 offices in 20+ countries, and is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

What’s in it for you

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, and parental leave.

Ready to apply

Are you ready to play your part? Choose “Apply Now” to fill out our short application, so that we can find out more about you.

Important safety information

Caution: Employment scams Markel is aware of employment-related scams where scammers impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. The scammer may contact individuals who have posted their resume online. These “job offers” may include convincing offer letters and frequently ask for confidential personal information. For safety:

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. Markel Careers.
• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We also ask that you report any job employment scams related to Markel to rarecruiting@markel.com.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race, color, sex, religion, creed, national origin or place of birth, ancestry, age, disability, affectional or sexual orientation, gender expression or identity, genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; and more. If you require any accommodation through the application process, please email rarecruiting@markel.com.

No agencies please.