Dedicated Lending Associate SAFE Act - NEW YORK

Job Overview

The Dedicated Lending SAFE Act is an entry-level position responsible for contributing to the formulation and implementation of long- and short-term strategic plans and objectives to increase market share, penetration, and growth opportunities throughout the marketplace. The role assists in providing product specialists with qualified referrals for cross-sell and helps close deals across products while coordinating underwriting and credit practices.

Responsibilities

• Deliver mortgage lending services to clients in consultation with assigned Home Lending Officers in all aspects of the loan application process, including collecting borrower information, advising on mortgage options, quoting rates/terms, and addressing follow-ups on the application and processing.
• Gather information from clients and third-party sources such as title companies and real estate agents, applying judgment to determine items needed to submit files to underwriting for approval.
• Monitor the application pipeline to ensure key dates (consent, lock, lock expiration, anticipated closing dates) are met and communicate requirements and timelines to clients.
• Manage the marketing process for the supported Home Lending Officer, including marketing material management and follow-up on prospective leads, participating in open houses, realtor events, and training events.
• Partner with Operations teams to ensure seamless transfer of the loan application, provide documents to processors, and obtain any additional information needed by processors and/or underwriters.
• Manage customer inquiries and build and maintain relationships with the client book of business.
• Appropriately assess risk in business decisions, uphold the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, policies, and procedures; apply ethical judgment and escalate, manage, and report control issues with transparency.

Qualifications

• 1-3 years of relevant experience in Mortgage/Loan Origination
• Banking experience preferred
• Clear and concise written and verbal communication
• Must register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (Registry) and obtain a unique identifier before engaging in mortgage loan originator activities; maintain and renew registration annually; update registration information timely; provide the identifier to consumers as required by SAFE Act regulations and Citi policies and procedures.

Education

• Bachelor’s/University degree or High School diploma/equivalent with at least 2 years of relevant Loan Origination experience

Competencies

• Expert knowledge of general lending products, services, and pricing alternatives
• Ability to understand and explain financial calculations and pricing options
• Strong communication skills with customers about required documents and information for obtaining a loan
• Knowledge of laws and regulations governing consumer lending, including fair lending, privacy, and RESPA
• Self-starters who can work independently or with established partnerships
• Ability to work as part of a team to grow the assigned branch(s) or community organization

Job Details

Job Family Group: Consumer Sales

Job Family: Consumer Sales Support

Time Type: Full time

Primary Location: New York, New York, United States

Primary Location Full Time Salary Range: $72,000.00 - $105,000.00

In addition to salary, Citi’s offerings may include discretionary and formulaic incentive and retention awards for eligible employees. Citi offers competitive benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off (vacation, sick leave, and holidays). For additional information, visit citibenefits.com. Availability of offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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