Change and Training Analyst

About the Role

As part of the Change Management team, you will support the successful rollout of a large-scale Finance SAP implementation across multiple healthcare institutions. This role focuses on the people side of transformation—ensuring end users are prepared, informed, and confident in adopting new systems and ways of working. You will play a key role in delivering structured training and supporting change activities in a fast-paced, high-visibility environment.

Key Responsibilities

• Develop, update, and maintain training materials (e.g., presentations, user guides, e-learning) in collaboration with functional teams
• Facilitate validation sessions with stakeholders to review and finalize training content
• Deliver training sessions such as Train-the-Trainer workshops, briefings, and system walkthroughs across different formats (in-person, virtual, hybrid)
• Coordinate training logistics, including scheduling, participant registration, and material preparation
• Support change impact assessments to identify affected user groups and required interventions
• Translate business and process changes into clear training requirements and learning content
• Design engaging communication materials to support change adoption and awareness
• Track action items, support reporting, and coordinate activities across change and training workstreams

Required Qualifications

• Bachelor’s degree in Business, Human Resources, Communications, Psychology, or a related field
• 1–3 years of relevant experience in change management, training, learning and development, or transformation projects
• Experience developing training materials and delivering facilitation sessions
• Strong communication and stakeholder engagement skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft PowerPoint, Excel, and familiarity with AI-enabled tools
• Strong attention to detail and problem-solving capabilities

Preferred Qualifications (Optional)

• Exposure to ERP or system implementation projects
• Experience supporting digital transformation initiatives
• Familiarity with instructional design principles or e-learning development tools

About the Company / Team

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture