Business Operations Specialist (6 months Contract)

Company Overview

PropertyGuru is Southeast Asia’s leading PropTech company, connecting more than 32 million property seekers monthly with over 50,000 agents to find their dream homes. With 2.1 million real estate listings and in-depth insights, PropertyGuru enables confident property decisions across Singapore, Malaysia, Thailand, and Vietnam. Since launching PropertyGuru.com.sg in 2007, the group has grown into a high-growth PropTech company with leading property marketplaces, award-winning mobile apps, and the region’s premier industry recognition platform – PropertyGuru Asia Property Awards, events, and publications across Asia.

For more information, please visit PropertyGuruGroup.com and PropertyGuru Group on LinkedIn. Recognised as a Top Employers Certified organization, we celebrate an inclusive culture of excellence, growth, and wellbeing.

Role

As a Guru you will be accountable for supporting the sales organization through effective CRM management, process optimization, and market insights to drive sales performance.

Responsibilities

• Serve as the local subject matter expert in Salesforce CRM, assist the sales team in maximizing CRM efficiency, and ensure data integrity for accounts, contacts, opportunities, and orders.
• Act as the local CRM business process owner, recommend changes to improve productivity, validate data integrity, and submit sales orders in NetSuite.
• Review regional sales performance reports, coordinate local action items, and generate regular accounts receivable reports to update the sales team on cash collection progress.
• Collect market insights on new projects or industry updates, collate adverts in all media for new projects, monitor industry event dates, and stay updated on industry news and trends.
• Support the coordination of sales training sessions organized by the Sales Academy, assist in distributing sales documentation, and create or localize sales training materials when required.

Requirements / What We’re Looking For

• Process-oriented mindset with attention to detail and strong technical proficiency to support CRM usage and process management.
• Experience in Salesforce CRM management with the ability to guide and support the sales team on CRM usage and best practices.
• Strong analytical skills to review and interpret sales performance reports, identify actionable insights, and execute local action items to drive sales performance.
• Awareness of market dynamics and industry trends, with the ability to collect and analyze market insights to inform sales strategies and decisions.
• Previous experience in sales support or enablement roles, with a demonstrated ability to support sales teams in achieving objectives and maximizing efficiency.

Our Commitment to You

• Hybrid flexible working that focuses on outcomes rather than hours.
• A holistic rewards package covering financial, physical, and mental health.
• Multi-directional career development across all levels.
• Inclusive benefits including equal paternity leave to support work-life balance.