Graduate Devops Engineer, AWS

Job Overview

AWS Utility Computing (UC) provides product innovations—from foundational services such as Amazon Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2)—to continuously released new product innovations that differentiate AWS services. As a member of the UC organization, you will support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

This region service team is a customer experience‑oriented group seeking a self-motivated, talented engineer who can solve complex problems and drive continuous service improvement. We are looking for a skilled engineer who brings a mix of operations and networking expertise and shares our passion to transform how customers operate. A Systems Engineer will drive opportunities to automate and simplify daily operations and scale organizational operations.

Key Responsibilities

• Proactively solve potential problems and inefficiencies; communicate clearly and collaborate with others to deliver results with minimal supervision.
• Participate in 24/7 on-call rotation to troubleshoot high‑severity issues.
• Analyze dashboards and investigate metrics with a view to continuous improvement.
• Troubleshoot and diagnose problems and work on solutions.
• Create and maintain Standard Operating Procedures (SOPs) and runbooks for documentation.
• Discuss radical new approaches to automate operational issues, assess risks, and develop creative solutions.

You will need to be a UK national and able to obtain and maintain UK Government Security Clearance. Further details can be found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels

A Day in the Life

What does a Systems Engineer do at Amazon? Amazon offers a collaborative, purposeful, and enthusiastic environment where we “Work Hard, Have Fun, Make History.” On a typical day, engineers dive deep into root causes of customer issues, investigate metric trends, and consult with senior engineers. We own our services and strive to make out‑of‑hours support as painless as possible by implementing Operational Excellence best practices and automation of manual processes.

Systems Engineering roles enable engineers to develop a broad range of skills. They use Linux to troubleshoot, implement fixes and workarounds, keep software up-to-date, and provide data and metrics that help manage capacity and efficiency. They apply networking knowledge to identify and troubleshoot connectivity issues. They communicate clearly and collaborate to deliver results. They are self-starters, comfortable with ambiguity and change, customer-obsessed, and focused on resolving customer pain points quickly and completely.

About the Team / About AWS

A diverse and inclusive environment is part of AWS. We encourage candidates to apply even if they do not meet all preferred qualifications. If your career is just starting or you have nontraditional experiences, apply anyway.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, earning the trust of customers ranging from startups to Global 500 companies with our robust suite of products and services.

Equal Opportunity Commitment

AWS is an equal opportunities employer. We believe that a diverse workforce is central to our success and make recruiting decisions based on experience and skills. We value passion to discover, invent, simplify, and build. Please review our Privacy Notice to understand how we collect, use, and transfer candidate data: https://www.amazon.jobs/en/privacy_page

We do not discriminate based on protected veteran status, disability, or other legally protected status. If you need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you are applying in isn’t listed, please contact your Recruiting Partner.

Basic Qualifications

• Bachelor's degree in Computer Science or another technical field, or related experience
• Knowledge of networking fundamentals
• Experience working in a 24/7 production environment
• Experience in Linux systems administration and/or development
• Experience in at least two of these languages: Python, Java, Perl, PHP, Ruby, or Bash/Shell

Preferred Qualifications

• Knowledge of configuration management systems such as Puppet, Chef, Ansible, or related tools
• Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
• Experience in network capture and systems troubleshooting
• Experience building scripts, tooling, and automation for large-scale computing environments