Receptionist/Facitlities Coordinator

Overview

JLL empowers you to shape a brighter way. Our people shape the future of real estate by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best talent and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have experience in commercial real estate, skilled trades, or technology, or you’re applying your experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

As a Receptionist/Facilities Officer, you will serve as the first point of contact for visitors, creating a welcoming and professional impression of the organization. You will manage the reception area, handle visitor registration, answer inquiries, and provide administrative support to ensure smooth front-office operations and contribute to an exceptional visitor experience.

What your day-to-day will look like

• Greet and welcome visitors, manage the visitor registration process, and issue access credentials
• Direct visitors to appropriate destinations and inform relevant staff of visitor arrivals
• Answer, screen, and forward incoming calls, responding to inquiries when appropriate
• Manage meeting room bookings and assist with meeting preparations
• Handle incoming and outgoing mail, packages, and deliveries
• Maintain a clean, organized reception area and update informational materials
• Provide basic administrative support to various departments as needed

Qualifications & Requirements

Desired or preferred experience and technical skills

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Experience with visitor management systems and multi-line phone systems
• Knowledge of office equipment operation (copiers, printers, scanners)
• Familiarity with scheduling and calendar management software
• Bilingual proficiency in English and Cantonese; Mandarin is a plus
• Experience with digital communication tools (video conferencing, messaging apps)
• Basic understanding of security protocols for office buildings

Required Skills and Experience

• Minimum 1–2 years of experience in a receptionist, customer service, or front desk role
• Professional appearance and excellent interpersonal skills
• Ability to multitask and remain calm under pressure in a busy environment
• Strong organizational skills with attention to detail
• Computer literacy including email, scheduling, and basic office applications
• Secondary education required; higher diploma in hospitality, business administration, or related field beneficial but not essential

Location

On-site – Hong Kong, SAR, China

Application & Additional Information

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table.

At JLL, we use artificial intelligence (AI) to accelerate meaningful connections between candidates and opportunities. AI analyzes your application for relevant skills, experiences, and qualifications to generate insights about how your profile aligns with the role.

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Jones Lang LaSalle (JLL) is a leading global provider of real estate and investment management services. We protect personal information provided to us in connection with our recruitment process and keep it secure for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and provides reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation during the employment process, you may email HRSCLeaves@jll.com. This email is solely to request an accommodation. For general recruiting inquiries, please contact us through the JLL Contact Us page.