Workspace Experience and Operations Assistant Coordinator

Job Summary

JLL empowers you to shape a brighter future. Our people shape the future of real estate by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best talent and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have experience in commercial real estate, skilled trades, or technology, or you want to apply your experience to a new industry, join our team as we help shape a brighter way forward.

What the job involves

• Project-related parties access permit application
• Soft/Hardcopy project information filing
• Spare parts arrangement and inclusion of equipment in maintenance contracts after DLP
• Assist in arranging project manpower resources for MDP/Small Project Team/Soft Team and submission
• Assist daily operations with Shift Team, e.g., inventory checking, daily R&M work
• ARP & HID Safe Access Permit applications for both teams
• Provide appropriate soft service skills to clients
• Assist the team with general duties
• Manage all outsourced service contracts, including inspections and quality management of service delivery
• Undertake comprehensive tendering procedures for all outsourced services
• Ensure compliance with contractual SLAs to meet KPI targets
• Ensure compliance with all governmental regulations
• Assist in implementing the preventive maintenance program
• Respond to emergency incidents within the Emergency Response Procedures
• Ensure compliance with Jones Lang LaSalle minimum audit standards
• Carry out periodic facilities management inspections
• Proactively identify and investigate potential cost-saving or value-add opportunities
• Any ad hoc task assigned by Facilities Manager

Required Skills and Experience

• Diploma or degree in Facilities Management, Property Management, or related disciplines
• 1–2 years of relevant experience in Facilities Management or Property Management; fresh graduates are welcome to apply
• Experience in data analysis is an advantage, with the ability to leverage data for operational improvement recommendations
• Ability to effectively interface with clients, landlords, consultants, contractors, and suppliers
• Proficiency in written and spoken English, with strong presentation and communication skills
• Good PC literacy and ability to manage daily activities using various systems

Location

On-site – Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate insights about how your profile aligns with the role you’re pursuing.

Privacy and Equal Opportunity

Privacy Notice: Jones Lang LaSalle (JLL) and its affiliates are a global provider of real estate and investment management services. We protect personal information collected during the recruitment process and retain it only as needed for legitimate business or legal reasons. For more details, view our Candidate Privacy Statement.

Equal Opportunity: JLL is an Equal Opportunity Employer and provides reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation during any part of the employment process, please email HRSCLeaves@jll.com. For other inquiries, please visit our Contact Us page.