AI Transformation & Change Management - Fund Services - Analyst

About Morgan Stanley Fund Services (MSFS)

Established in 2004, Morgan Stanley Fund Services (MSFS) is a global business within the Institutional Equities Division (IED) that provides fund administration services for over $700 billion in assets across 350+ hedge funds, private equity, and large family offices clients. Our offering includes accounting and investors services, portfolio analytics, middle-office functions, regulatory and financial reporting, and tax services. We employ a diverse team of 1,400 highly skilled employees across New York, London, Glasgow, Dublin, Mumbai, Bengaluru, and Hong Kong. MSFS is a dynamic environment that supports personal growth and innovation, driven by collaboration, challenge, and meaningful impact to clients, their investors, and the Morgan Stanley franchise.

MSFS is transforming its business with AI. We are seeking an Analyst to support program execution, change management, adoption, and senior leadership visibility across multiple concurrent workstreams, including agentic build and AI training. This is a high-exposure role focused on driving transparency, accountability, communication, and actionable insight as Fund Services advances its AI transformation agenda.

Key Responsibilities

Program Visibility & Insight

• Maintain a clear, real-time view of progress across all in-flight workstreams, including milestones, risks, blockers, dependencies, and decisions.
• Synthesize updates from multiple teams into concise, decision-ready materials for senior leadership.
• Track actions, escalations, and cross-workstream dependencies to support effective governance and execution.
• Identify emerging risks and help ensure timely resolution or escalation.

Change Management & Adoption

• Champion AI adoption across MSFS by leading trainings, highlighting wins, sharing learnings, and supporting MSFS-wide change management efforts.
• Partner with workstream leads to define and track adoption, effectiveness, and value metrics, including usage, accuracy, productivity impact, and stakeholder engagement.
• Support rollout planning and communications across Fund Services, including stakeholder readiness, feedback loops, and clear messaging on what is changing, why it matters, and what is needed from teams.
• Drive alignment and standardization across workstreams on priorities, metrics, timelines, and outcomes.

Qualifications

• 0-3 years of experience in financial services, operations, consulting, transformation, change management, or program management preferred.
• Strong analytical, organizational, and communication skills.
• Ability to synthesize complex information into clear executive-level updates.
• Proven ability to manage multiple priorities and stakeholders in a fast-paced environment.
• Strong attention to detail, sound judgment, and a proactive approach to problem-solving.
• Interest in AI, automation, and business process transformation.

Success Measures

• Senior leadership has a clear and trusted view of progress, risks, and key decisions.
• Workstreams remain aligned on priorities, metrics, and expected outcomes.
• Communications are targeted, timely, and effective in driving engagement.
• The program operates with greater transparency, fewer surprises, and faster decision-making.

What You Can Expect from Morgan Stanley

At Morgan Stanley, we raise, manage, and allocate capital for our clients—helping them reach their goals. Our values—putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back—guide the decisions we make to serve clients, communities, and more than 80,000 employees in 1,200 offices across 42 countries. You’ll work alongside the best and brightest in an environment that supports and empowers you. Our teams are relentless collaborators and creative thinkers, fueled by diverse backgrounds and experiences. We offer comprehensive employee benefits and opportunities to move across the business for those who show passion and grit.

To learn more about our offices around the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Expected base pay rates for the role will be between $95,000 and $130,000 per year at the commencement of employment. Base pay is determined on an individualized basis and is part of the total compensation package, which may include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley-sponsored benefit programs.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a diverse workforce. Our recruiting reflects a culture of inclusion where individuals are hired, developed, and advanced based on skills and talents. Our workforce reflects a broad cross-section of global communities, bringing diverse backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo