Part-Time Universal Banker (24 Hours), Rockaway Branch

Overview

The Universal Banker is an entry-level position responsible for assisting in the execution of sales, products or service activities in coordination with the customer service team. The objective of this role is to foster relationships with customers to build loyalty and help increase sales to individual consumer clients.

Responsibilities

• Assist in basic account opening for existing customers
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Adequately assess risk when making business decisions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets; drive compliance with applicable laws, rules and regulations; adhere to policy; apply sound ethical judgment; escalate, manage and report control issues with transparency

Qualifications

• 1–3 years of relevant experience
• Previous retail banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Education

• High School diploma or equivalent

Job Details

• Job Family Group: Consumer Sales
• Job Family: Branch Sales
• Time Type: Part time
• Primary Location: Rockaway Park, New York, United States

Salary & Benefits

• Primary Location Full Time Salary Range: $50,030.00 – $65,270.00
• Hourly rate (approximate): $24.05 – $31.37
• Salary shown is for full-time positions and will be prorated for part-time hires based on hours worked.
• In addition to salary, Citi’s offerings may include incentive and retention awards. Citi offers benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off.

Other Information

Anticipated Posting Close Date: Jun 11, 2026

Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

If you need a reasonable accommodation to apply, please review Accessibility at Citi. See Citi’s EEO Policy Statement and Know Your Rights poster for more information.