Personal Banker Broadway & 82nd DeNovo

Why Wells Fargo

Are you looking for more? Find it here. At Wells Fargo, we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is about thriving, with strong benefits, competitive compensation, and programs that support work-life balance and well-being. You’ll be rewarded for contributing to your community and growing as your authentic self. Wells Fargo is frequently recognized for its workplace culture and opportunities. Join us!

About this role

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network within the Consumer Banking and Lending division. Learn more about career areas and business divisions at wellsfargojobs.com.

In this role you will

• Participate in delivering exceptional customer experience by building relationships through proactive outreach and proposing appropriate financial products, services, and digital solutions to help customers succeed financially.
• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications.
• Receive direction from managers and exercise judgement within defined policies and procedures.
• Develop understanding of bank products and services to connect to customers’ needs.
• Interact with customers to demonstrate care and build relationships.
• Provide appropriate options for bank products and services to customers.
• Refer customers’ financial needs to other bankers and partners as needed.
• This SAFE position involves customer contact and duties that may include offering/negotiating terms and/or taking an application for a dwelling secured transaction. This requires compliance with the SAFE Mortgage Licensing Act of 2008 and related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position must also meet Loan Originator requirements under Regulation Z (LO) as outlined in job expectations below.

Required Qualifications

• 6+ months of interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.

Desired Qualifications

• Customer service focus with experience handling complex transactions across multiple systems.
• Experience proactively engaging with customers via phone or email.
• Ability to educate customers and connect them to technology, including mobile banking options.
• Ability to help customers succeed financially by introducing them to additional team members as appropriate.
• Experience working with others on a team to meet customer needs.
• Experience fostering and developing strong customer relationships.
• Ability to build strong relationships with internal partners.
• Ability to follow policies, procedures, and regulations.
• Ability to identify potential fraud or risky accounts and take appropriate action to prevent loss.
• Professional integrity in interactions with customers and team members.
• Relevant military experience, including working with military protocol, personnel benefits management, and related roles.
• Proficient in sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
• Ability to support customers and employees in resolving or escalating concerns or complaints.

Job Expectations

• Ability to work a schedule that may include most Saturdays.
• Maintains cash drawer, handles cash, balances, and completes service-related tasks as needed.

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process after your start date. The Nationwide Mortgage Licensing System (NMLS) provides MU4R questions and registration required for employment in this position. LO qualification requirements include financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess financial responsibility and credit fitness; a credit score is not part of the evaluation. Ongoing regulatory requirements may apply.
• This position is not eligible for Visa sponsorship.

Posting Location

• 2275 Broadway, New York, NY 10024

Pay Range

Reflected is the base pay range offered for this position. Pay may vary based on demonstrated performance, skills, experience, or location. Incentive opportunities may also be available.

$23.00 - $31.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits. Visit Benefits - Wells Fargo Jobs for an overview of the benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life, critical illness, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date

15 May 2026

Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug-free workplace. Please see our Drug and Alcohol Policy to learn more.

Recruitment and Hiring Requirements

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.