Part Time (20 Hours) Associate Banker, Third Ave and 41st St Branch, New York, NY

About Chase

Chase is focused on creating memorable experiences for clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As a leading financial services firm, Chase serves nearly half of America’s households and small businesses with a broad range of financial products. Our mission is to create engaged, lifelong relationships and place our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow by delivering solutions to meet their financial needs.

Job Title

Associate Banker

Job Responsibilities

• Create a welcoming environment by delivering attentive and friendly service, greeting clients as they enter the branch, managing lobby traffic, checking clients into the waiting queue, and scheduling or canceling meetings.
• Exceed client expectations by assisting with day-to-day transactions, opening new accounts, and adhering to all policies, procedures, regulatory, and banking requirements.
• Educate clients on technology self-service options, including the Chase Mobile App, Chase.com, and ATMs, to meet their banking needs anywhere, anytime.
• Build meaningful relationships by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge—introducing clients to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATMs, while adhering to bank policies and procedures.

Required Qualifications, Capabilities, and Skills

• Ability to put clients first and deliver attentive, friendly service in a welcoming environment.
• Ability to build trusted relationships by demonstrating genuine care and concern.
• Ability to engage clients with clear, polite communication to understand and meet their needs.
• Ability to quickly and effectively resolve client issues with attention to detail, ensuring a consistent client experience.
• Ability to elevate the client experience by collaborating with the team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, and Skills

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Compensation & Benefits

We offer a competitive total rewards package including base salary determined by role, experience, skill set, and location. Eligible roles may include commission-based pay and/or discretionary incentive compensation, paid in cash and/or forfeitable equity, awarded for individual achievements and contributions. Benefits include comprehensive health care coverage, wellness resources, retirement savings, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Details about total compensation and benefits are provided during the hiring process.

Equal Opportunity & Inclusion

We are an equal opportunity employer and value diversity and inclusion. We do not