Facilities Assistant

Facilities Assistant

Location: London office. Working hours are from 09:00 to 18:00, with flexibility to supervise and monitor contractors out of hours, including weekends and project works.

Responsibilities

• Sort incoming mail for distribution and dispatch outgoing mail before midday
• Process certified/return receipt packages and deliver to the post office
• Respond to service calls and emails
• Review furniture needs and reconstruct furniture as needed
• Identify cleaning deficiencies in the facility and proactively address areas requiring attention
• Ensure the physical appearance of the office meets company standards
• Collaborate with building engineers on service requests
• Maintain conference rooms, including set-up and clean-up after meetings and events
• Support staff with day-to-day office needs (e.g., troubleshoot or repair desks, daily moves, changing toners)
• Ensure office supply and kitchen areas are well-stocked
• Log and track all incoming priority packages and deliver to recipients with signature time and date
• Coordinate and schedule pickups and deliveries

• Ad hoc team requirements as they arise, including:
  • Holiday cover for Office Management/Facilities team

Qualifications / Skills

• Microsoft Office experience
• Strong Excel and data entry skills are a plus
• Detail-oriented
• Demonstrates thoroughness and strong ownership of work
• Proactive approach
• Logical and problem solver
• Able to prioritize in a fast-moving, high-pressure, constantly changing environment
• Good sense of urgency
• Quick learner
• Good team player with a willingness to participate and help others
• Ability to remain calm in a hectic work environment
• Strong communication skills; able to communicate effectively with people at all levels
• Friendly and cooperative personality
• Personal integrity; trustworthy and honest