Facilities Coordinator

About JLL

JLL empowers you to shape a brighter future. Our people shape the future of real estate by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you’re applying relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

• Provide high standards of front desk service, telephone and email communication.
• Respond to inquiries and resolve issues promptly.
• Attend to employee inquiries and concerns regarding facility issues.
• Ensure all requests are timely met.
• Keep the reception area, common spaces, and meeting rooms tidy and hazard-free.
• Build relationships and be the JLL go-to person for stakeholders, associates, landlords, and clients.
• Ensure client and stakeholder satisfaction through excellent facilities management and by planning and supporting workplace engagement activities.
• Provide event and meeting room setup and catering requests support.
• Manage stationery and pantry supplies.
• Daily mailbox check and liaison with courier service.
• Create Work Orders (Corrigo platform) to ensure all Work Orders are sent out, closed, and verified within SLA time frame.
• Complete monthly site inspections and vendor meetings (one per month) as assigned in Corrigo.
• Generate Monthly Operations Report.
• Manage Finance, PPM (52 weeks) and Operation trackers: ensure details are accurately updated and current.
• Ensure all EHS documents and vendors’ relevant documents are valid and facilitate the submission of vendors’ Permit to Work for client and landlord approvals.
• Ensure vendors are compliant with JLL and client procurement processes and regulations as well as the contract.
• Monitor all contracts for validity and follow up accordingly.
• Procure ad hoc services or items when required.
• Work closely with the JLL regional finance team on monthly accruals and budget management.
• Maintain a safe and secure workplace according to HSSE guidelines. Attend monthly EHS catch-up meetings.
• Ensure escalation procedures and incident reporting procedures are implemented and maintained.
• Support client audits with accurate JLL facilities-related documentation.

Desired experience and technical skills

• HKDSE / Higher Diploma or above
• Fluency in Cantonese and English
• Good verbal and written communication skills
• Proficiency in PC skills, such as MS Office and Chinese word processing
• Immediate availability is highly preferred

Location

On-site – Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation during any part of the employment process, you may email HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.