Mailroom Clerk

Overview

JLL empowers you to shape a brighter way. Our people shape the future of real estate by combining world‑class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have experience in commercial real estate, skilled trades or technology, or you’re applying your experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

As a Mailroom Clerk at JLL, you will play a vital role in ensuring the smooth flow of correspondence and materials for our client operations. You will be responsible for the timely sorting, processing, and distribution of all incoming and outgoing mail, packages, and shipments while maintaining the highest standards of confidentiality and security. This position requires meticulous attention to detail, as you will handle time‑sensitive documents including bankruptcy letters, private and confidential correspondence, contracts, and financial materials that must be processed with accuracy and discretion. You will manage the complete mailroom operation including operating postal equipment, coordinating courier shipments, maintaining supply inventories, and providing general office support services. Your organizational skills and ability to work efficiently in a fast‑paced environment will be essential to supporting the broader operations of our client’s business.

Day‑to‑day responsibilities

• Sort and collate incoming mail promptly, prioritizing time‑sensitive documents and ensuring bankruptcy letters are stamped and delivered same day to the litigation team.

• Open and process regular mail while respecting confidentiality protocols for private and confidential correspondence that must remain sealed.

• Scan contracts and upload to the client’s electronic filing system, routing accompanying checks to appropriate personnel for processing.

• Pick up mail from stations periodically throughout the day, ensuring items collected before noon are stamped and placed in lower level mail bins for timely outbound processing.

• Process outgoing shipments through multiple carriers (FedEx, UPS, DHL, USPS), weighing items and applying correct postage.

• Distribute mail by placing items in proper bins and delivering to individuals or designated mail slots throughout the day.

• Stock copy rooms, printing devices, and mailroom areas with necessary supplies; monitor inventory levels and advise client personnel of reorder needs.

• Provide office assistance including conference room setup and teardown, support for small office moves, and minor housekeeping tasks.

• Maintain secure mailroom operations by processing all mail only within the designated secure area and following strict access protocols.

Required qualifications

• High school diploma or GED equivalent.

• 1–3 years of previous mailroom experience in a professional office environment.

• Excellent written and oral communication skills in English.

• Proficiency with computer systems including word processing and database entry.

• Strong working knowledge of fax machines, scanning equipment, and postal processing devices.

• Ability to lift a minimum of 50 pounds and remain on your feet for extended periods.

• Exceptional hand‑eye coordination and ability to work quickly and accurately with your hands.

Preferred qualifications

• Experience in a corporate office environment with high‑volume mail processing.

• Familiarity with confidential document handling protocols in legal or financial services settings.

• Knowledge of shipping and logistics best practices across multiple carrier platforms.

• Demonstrated reliability, punctuality, and professional conduct in client‑facing environments.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Compensation

Estimated compensation for this position:

49,100.00 – 49,100.00 USD per year

This range is an estimate and final compensation may differ. Compensation is determined by qualifications, location, market conditions, and internal factors.

Location

Location: On-site – New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Benefits

Personalized benefits that support well‑being and growth:

JLL offers a supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health. Benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. We may analyze your application to generate insights about how your profile aligns with the role.

JLL Privacy Notice

Jones Lang LaSalle (JLL) is a global provider of real estate and investment management services. We protect personal information collected during the recruitment process and keep it secure for legitimate business or legal reasons. For more information, view our Candidate Privacy Statement.

For additional details, please see our career site pages for each country. For candidates in the United States, view our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and provides reasonable accommodations to individuals with disabilities during the employment process. To request an accommodation, email HRSCLeaves@jll.com. For other inquiries, please visit our Contact Us page.

Pursuant to applicable laws, certain jurisdictional notices apply (e.g., California, Los Angeles Fair Chance, San Francisco Fair Chance, etc.).