Client Solutions Associate - Korean Speaker (Hong Kong - October 2026)

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.

Client Solutions Associate Korean Speaker – Hong Kong Office

Your Team's Impact

Looking for a fun and dynamic tech role nestled deep in the finance industry? The Client Solutions Associate role will offer you:

• A 6-month training program to prepare you for this client-facing FinTech role.
• Exposure to clients who are Investment Managers, Hedge Funds, Insurance, and Wealth Managers across Hong Kong and North Asia.
• A competitive starting salary with perks including free lunch, a stocked pantry, private health care, and social events.
• Opportunity to lead, contribute to, or attend meaningful Corporate Social Responsibility Programs.

What You'll Do

Client Solutions Associates begin their careers through a comprehensive development program, learning the FactSet ethos for providing excellent client service. Throughout the program, Client Solutions Associates will develop a wide array of skills and provide value to our clients by:

• Developing a deep knowledge base across our business, products, and clients.
• Communicating with impact in person and over video calls, mastering presentation and public speaking skills both internally and externally.
• Asking effective questions in various situations to gather information, uncover needs, and create solutions to foster truly collaborative and consultative partnerships.
• Defining key industry terms and concepts important to FactSet’s clients to become an industry expert.
• Using advanced product knowledge and understanding of FactSet’s product suite to identify and implement solutions specific to client and user workflows, including Excel modeling, company research, and portfolio analysis.

Following the successful completion of the training program, you will quickly become an integral part of the team and start taking on responsibilities as a FactSet Consultant by:

• Managing an assigned group of accounts, ensuring the relationship remains healthy and the client is receiving maximum value from the FactSet software.
• Customizing solutions to fit individual client workflows, ensuring clients can make efficient and accurate decisions using FactSet data and tools.
• Effectively demonstrating various product lines to clients and providing software training to individuals as well as small and large groups.
• Visiting clients regularly to provide face-to-face support, training, and build strong relationships.
• Working on longer-term projects with clients to enable them to derive value from the FactSet product suite.
• Being an effective problem solver and providing creative solutions to clients' questions regarding the use of FactSet.
• Answering day-to-day client queries and providing creative and complex solutions through our helpdesk.

What We're Looking For

The ideal Client Solutions Associate possesses the following qualifications:

• Business-level Korean and Mandarin speaking ability is required.
• Fresh graduates or finance professionals with less than 3 years of working experience.
• A bachelor's degree (Mathematics, Computer Science, Engineering, Finance, and Economics majors are preferred).
• A background or strong interest in the Finance or FinTech industry, as well as a strong interest in data and technology solutions.
• Strong analytical and problem-solving skills with the ability to come up with creative solutions.
• Exceptional communication, interpersonal, and client-facing skills.
• Sound working knowledge of spreadsheets (e.g., Excel) and databases.

What's In It For You

At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSet employee means:

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer a range of accommodations to help employees achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

Learn more about our benefits here.

Company Overview

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on LinkedIn.

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.