Business Development Representative - London - German Speaker

Business Development Representative

PagerDuty (NYSE: PD) is a leader in Digital Operations Management. In an always-on world, organizations rely on PagerDuty to deliver a perfect digital experience to their customers—every time.

Overview of the Role

PagerDuty is seeking a Business Development Representative to join a diverse, customer-focused team. You will report to a Manager of Sales Development and collaborate closely with Account Executives to fuel their pipelines with promising leads and conquer territories together. This is a high-volume, fast-paced role where you will represent PagerDuty as the initial point of contact for target accounts and drive interest through modern outbound prospecting.

Key Responsibilities

Value Selling

• Effectively communicate PagerDuty’s business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation and innovation.
• Adapt quickly to the Command of the Message (COM) selling model and use solution selling/customer-centric sales methods.

Sales Effectiveness

• Consistently achieve sales goals with a proven track record of success.
• Demonstrate strong collaboration and time management skills to maximize efficiency and productivity.

Sales Execution

• Ensure your own and others’ work and information are complete and accurate; prepare carefully for meetings and presentations.
• Follow up to ensure agreements and commitments are fulfilled to support PagerDuty’s long-term strategic initiatives.
• Use best practices in account development to strategically target enterprise accounts across communication channels (phone, email, video, and social technologies).
• Employ a discovery process to engage both practitioners and management levels at target accounts.
• Use tools such as Salesforce, Sales Navigator, Gong Engage, and Demandbase to optimize sales activities and focus.

Basic Qualifications

• Strong communication and interpersonal skills to engage potential customers and build relationships.
• Strong organizational skills to manage and prioritize multiple leads and opportunities.
• Adaptability and resilience to thrive in a fast-paced, dynamic sales environment.
• Passion for technology.
• 1–2 years of experience in outbound prospecting.
• German fluency required.

Preferred Qualifications

• Prior sales development experience.
• Experience using Salesforce.com.
• BA/BS degree.

Workplace & Location

PagerDuty offers a flexible hybrid workplace and encourages in-person collaboration. This role is expected to come into the Moorgate office 1–2 times per week.

What We Offer

PagerDuty’s total rewards approach is competitive with industry standards and aligned with local laws and regulations. Your package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty (companywide paid days off in addition to PTO)
• Paid parental leave: 22 weeks for a pregnant parent, 12 weeks for a non-pregnant parent (varies by local standards and complies with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure.