Manpower Support Officer

Overview

Changing communities for the better starts with you. Join us on our mission to change the world. Civica is a global organisation of over 5,000 employees, providing vital cloud software to public services resulting in better outcomes for people and communities. We collaborate with a large number of organisations including schools, libraries, local councils, state governments, and healthcare and community organisations, applying innovation and creative thinking. We are problem solvers and experts in our field who love what we do because it makes a difference to those who really need it. There’s plenty of room for you to join us as we work toward building a better world through smart software and cloud services.

What does it take to become a Civican?

To manage day-to-day library operations, operate the Library Automation System, and provide support in all areas of library information services. This includes managing and maintaining resources in the library including circulation, cataloguing, as well as programme delivery to the customer as part of Business Services Delivery in Singapore.

A day in the life

• Provision of short/long-term relief support to schools across Singapore when their regular librarian is not available
• Ensure efficient processing and circulation of resources to students and other library patrons
• Shelve library materials and read shelves in accordance with recognized library standards, e.g., Dewey Decimal Classification (DDC) for school libraries
• Catalogue and process new materials promptly to have them ready for borrowing
• Creation of promotional materials and displays to support the school curriculum and library programmes
• Conduct library programmes and activities
• Generate regular reports on loans, overdue items, fines, and other collection-related statistics
• Assist library patrons with queries
• Ensure good housekeeping in the library, including tidying and maintaining clear and accurate shelf signage to assist patrons in locating materials
• Follow up with students and staff on overdue, damaged, and/or lost books
• Work with stakeholders to manage damaged and/or lost books, including withdrawing, repairing, or reconditioning library materials
• Stocktaking and weeding of library materials

We welcome your unique talents

Please apply for this role if it would excite you to come into work every day. There is no such thing as the perfect candidate, so even if you don’t meet every single point, please get in touch. We’d love to chat and see if you could be a great fit.

• 4 GCE ‘O’ level passes, including English
• Good interpersonal and communication skills
• Enjoy interacting with students and teachers
• Familiar with Microsoft Word, Excel and PowerPoint
• Open to learning to operate the Spydus Library System
• Comfortable working independently
• Reasonably fit, as stooping, bending, lifting and reaching are required for picking up and shelving books
• Comfortable with travelling to different schools throughout Singapore

Training and transport allowance will be provided. Apply now and our recruiting team will connect with you to share more details!

Why you’ll love working with us

We know that when our people are happy they work better and have greater job satisfaction. At Civica, we look after you. Here’s what you can expect:

• Career opportunities – we take great satisfaction in seeing you grow and share your knowledge with other parts of our large business
• We’re all different – we provide an inclusive, safe, and welcoming environment to all Civicans
• Focus on learning – there are ample opportunities to enable you to grow and be your best

Apply for this job – Become part of something special

If you see yourself in this role, we would love to hear from you. Please include a cover letter outlining how your experience, aspirations, and values align with this role, along with your resume, and we will take it from there.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity of experience contributes to a broader perspective that leads to better outcomes. We are committed to increasing the diversity of our team and actively encourage everyone to consider becoming a part of it.