Executive, Onboarding & Data Integrity Services

Requirements

• Degree in Banking & Finance, Business, or related fields.
• Preferably 1–3 years of experience in banking operations or client onboarding.
• Good understanding of operational risks, controls, and compliance standards.
• Strong communication and interpersonal skills for effective stakeholder engagement.
• Customer-oriented mindset with a strong commitment to service quality and efficiency.
• Excellent time management skills with the ability to prioritize and meet tight deadlines.
• Self-motivated team player with the ability to work independently under pressure.

Responsibilities

• Review and validate the completeness and accuracy of account opening documentation submitted via business units or digital platforms.
• Liaise with internal stakeholders (Branches, Account Managers, Legal, Compliance) to resolve any issues related to client onboarding.
• Ensure adherence to established turnaround times and service level agreements (SLAs).
• Maintain up-to-date knowledge of and comply with all Standard Operating Procedures (SOPs), internal policies, regulatory standards, and audit requirements.
• Proactively report and escalate control lapses, exceptions, or service issues in a timely manner.
• Contribute to ongoing process improvements, system enhancements, and participate in ad-hoc projects as required.