Teller I (20 Hours Weekly) - Rye Brook (Bilingual Spanish Preferred)

Job Details

Work Location: Rye Brook, New York, United States of America

Hours: 20 per week

Pay Details: $23.00 – $29.50 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices allow colleagues to progress through the salary range over time as they progress in their role. The base pay offered may vary based on the candidate's skills and experience, job-related knowledge, geographic location, and other business needs. As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter for more specific details.

Line of Business

Personal & Commercial Banking

Job Description

The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency, and educating customers on TD's products and services or referring them to a partner for specialized solutions.

Depth & Scope

• Executes TD's brand promise by delivering a Legendary Customer experience in the Store.
• Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments with efficiency.
• Processes cash transactions such as cashing checks, currency verification, balancing cash drawers, and night deposits with high accuracy.
• Responds to and resolves customer inquiries and concerns using standard procedures, escalating to management as necessary.
• Engages in lobby leadership by guiding customer flow, warmly welcoming customers, and directing them appropriately.
• Understands customer banking preferences and educates customers on self-service/digital options that meet their needs.
• Advocates for the customer by conducting needs-based conversations; offering financial and digital solutions, and referring to appropriate partners for solutions.
• Makes sound decisions and provides timely problem resolution; escalates more difficult issues to management as needed.
• Ensures compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) to minimize risk and protect the customer.
• Verifies customer identities by following authentication policies and procedures.
• Balances cash drawers, ATMs, and Teller Cash Dispensers/Recyclers as necessary.
• Adheres to safe deposit box procedures and guidelines.
• Responsible for cash drawers and vaults, maintaining appropriate cash limits and security.
• Protects confidential customer information and follows dual control requirements.
• Follows security and audit measures to minimize potential loss and uses bank tools to detect and prevent fraud.
• Completes required in-classroom and online training by established due dates.

Education & Experience

• High school diploma or GED.
• 6 months of work-related experience preferred; or equivalent demonstrated through volunteering, education, or military experience.
• Ability to work during operating hours, including weekends, evenings, and holidays as scheduled.
• Demonstrated customer service skills preferred.
• Strong organizational skills and detail orientation.
• Ability to function in a fast-paced and changing environment.
• Excellent communication skills—concise, clear, and consistent.

Physical Requirements

The following percentages describe typical work demands: Never 0%; Occasional 1-33%; Frequent 34-66%; Continuous 67-100%.

• Domestic travel – Occasional; International travel – Never
• Sedentary work – Frequent; Multitasking – Continuous
• Operating standard office equipment – Continuous; Responding quickly to sounds – Continuous
• Sitting – Occasional; Standing – Continuous; Walking – Frequent
• Moving in confined spaces – Occasional; Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Occasional; Squatting – Occasional
• Bending – Occasional; Kneeling – Occasional; Crawling – Occasional
• Climbing – Occasional; Reaching overhead/forward – Occasional
• Pushing/Pulling/ Twisting – Occasional
• Concentrating for long periods; Reading, writing, and comprehension; Adding, subtracting, multiplying, and dividing – Continuous

The statements above describe the general nature and level of work performed by people assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills required. The listed responsibilities are considered essential functions for ADA purposes.

Who We Are

TD is a leading global financial institution and the fifth-largest bank in North America by branches/stores. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for millions of households and businesses worldwide. More than 95,000 TD colleagues bring their skills and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is committed to being a leader in client experience, with all colleagues considered client-facing. We are reimagining what banking can be for our clients, colleagues, and communities.

Our Total Rewards Package

Our Total Rewards package includes base salary and incentive-based compensation/awards, health and well-being benefits, savings and retirement programs, paid time off (Vacation PTO, Flex PTO, Holiday PTO), banking benefits and discounts, career development, and recognition. Learn more

Additional Information

We’re delighted you’re considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to supporting colleagues to thrive both at work and at home.

If you’re interested in a specific career path or building certain skills, you’ll have regular career, development, and performance conversations with your manager, plus access to an online learning platform and mentoring programs to help you unlock future opportunities.

TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We foster a respectful workplace where diverse perspectives are valued and everyone has fair opportunities to grow.

Training & Onboarding

We provide training and onboarding sessions to ensure you have what you need to succeed in your new role.

Interview Process

We will reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com with your full name, best contact method, and the accommodation needed.