Technician

Job Title

Technician

Description

Job Summary: This role is responsible for analyzing and interpreting schematics, printouts, and specifications to assess the functionality of various functional domains. The role involves regular maintenance and optimization of equipment, proactive troubleshooting of complex system issues, and participation in debugging and troubleshooting activities for both new and existing products and systems. The role includes providing assistance for the development of new test programs and procedures and ensuring the calibration and validation of testing instruments.

Responsibilities

• Analyzes and comprehends schematics, printouts, and specifications to assess the operational status of functional domains.
• Maintains and optimizes a wide range of equipment daily, proactively enhancing functionality and preventing potential issues.
• Assists in troubleshooting complex system operational issues, identifying root causes, and implementing effective solutions.
• Participates with engineers in debugging and troubleshooting new and existing products and systems.
• Assists in developing new test programs and procedures to accommodate emerging technologies.
• Maintains regular calibration and validation of testing instruments.
• Ensures customer satisfaction by meeting needs and delivering assignments on time, actively engaging in project meetings.
• Acquires job skills and completes routine assignments, adhering to guidelines and ensuring confidentiality in all company data dealings.
• Assists in implementing new processes, supports department-level operational plans, and shares technical information with colleagues and clients.
• Solves defined problems using established procedures and delivers basic technical, administrative, or operative tasks under direct instruction and close supervision.

Education & Experience

• High School Diploma/GED/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically 0-2 years of work experience, preferably in equipment operation and troubleshooting or a related field.

Preferred Certifications

NA

Knowledge & Skills

• Agile Methodology
• Automation
• Business Process
• Chemistry
• Data Analysis
• Fabrication
• Inventory Management
• Key Performance Indicators (KPIs)
• Merchandising
• New Product Development
• Process Improvement
• Project Management
• Purchasing
• SAP Applications
• Selling Techniques
• SQL (Programming Language)
• Supply Chain
• Technical Support
• Warehousing
• Workflow Management

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts own work and acts as a team member by providing information in support of team efforts.

Complexity

Works on assignments that are routine in nature where limited judgment and/or minimal problem resolution is required.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job Details

• Schedule: Full time
• Shift: No shift premium (Singapore)
• Travel: N/A
• Relocation: N/A

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal.