# Internship: Global Markets, Business Management Unit/First Line of Defence Support & Programs [Jan - Jun 2027]

[OCBC](https://www.jorb.ai/firms/ocbc.md) · Singapore · [Internal Transformation / PMO](https://www.jorb.ai/jobs/internal-transformation-pmo.md)

OCBC is hiring a Internship: Global Markets, Business Management Unit/First Line of Defence Support & Programs [Jan - Jun 2027] in Singapore. Posted 2026-09-25; applications close 2026-11-24.

**Apply**: https://ocbc.wd102.myworkdayjobs.com/External/job/OCBC-Singapore/Internship--Global-Markets--Business-Management-Unit-First-Line-of-Defence-Support---Programs--Jan---Jun-2027-_JR00011365

Posted 1d ago.

## Role details

## Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We achieve this by taking the time to truly understand people, providing support, services, solutions, and career paths that meet their individual needs and desires.

Today, we are on a journey of transformation, leveraging technology and creativity to become a future-ready learning organization. Our consistent and bold strategic ambition is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services, work in friendly, supportive teams, build lasting value in your community, and help people grow their assets, business, and investments. Take your learning as far as you can, or simply enjoy a vibrant, future-ready career.

## Your Opportunity

Be part of a team that drives operational excellence, risk governance, and business transformation across Global Markets. As a Business Management Unit / First Line of Defence Support & Programs Intern, you will have the opportunity to work on automation, AI adoption, and project management initiatives that enhance efficiency and strengthen business processes. You will develop practical skills in process improvement, stakeholder coordination, and emerging technologies while contributing to meaningful projects that support the business's ongoing transformation journey.

### How You Succeed

To excel in this role, you need to be curious, organized, and proactive in identifying opportunities to improve how work gets done. You will work closely with stakeholders across Global Markets to automate processes, enhance productivity through AI tools, and support the execution of key initiatives. Your ability to think analytically, communicate effectively, and manage multiple priorities will help drive successful outcomes and create lasting value for the team.

### What You Will Do

Your responsibilities will include:

- **Process Automation:** Develop and enhance VBA-based tools to automate business-as-usual processes, streamline workflows, and improve operational efficiency.

- **AI & Digital Enablement:** Leverage Microsoft Copilot and the Bank's AI capabilities to create templates, automate recurring tasks, and improve productivity across business and project activities.

- **Process Improvement:** Identify opportunities to optimize existing workflows and implement practical solutions that improve quality, efficiency, and user experience.

- **Project Coordination:** Support the planning and execution of ongoing projects through workstream coordination, progress tracking, and stakeholder engagement.

- **Meeting & Governance Support:** Organize meetings, prepare materials, maintain project documentation, and record meeting minutes to support effective project governance.

- **Presentation Development:** Assist in preparing presentations, reports, and communication materials for management updates, project reviews, and business initiatives.

- **Business Analytics:** Support data gathering, analysis, and reporting activities to provide insights that support decision-making and resource optimization.

- **Stakeholder Collaboration:** Work closely with business stakeholders to understand requirements and support the successful delivery of initiatives.

- **Ad-hoc Projects:** Provide support on process improvement, automation, AI adoption, and business transformation initiatives as assigned.

### Who You Will Work With

The First Line of Defence Support & Programs team partners with business stakeholders across Global Markets to strengthen governance, drive operational improvements, and support strategic initiatives. You will work alongside professionals involved in business management, project delivery, transformation, and risk governance while gaining exposure to how large-scale business initiatives are planned, coordinated, and executed within a leading financial institution.

## Who You Are

- Open to learning and feedback.

- Strong interest in automation, digital transformation, and process improvement.

- Proficient in Visual Basic for Applications (VBA).

- Familiarity with Microsoft Copilot, AI tools, or prompt engineering concepts.

- Strong analytical and problem-solving skills.

- Organized and detail-oriented with the ability to manage multiple priorities.

- Good communication and presentation skills.

- Comfortable collaborating with stakeholders across different teams.

- Proactive with a continuous improvement mindset.

- Able to work independently and take ownership of assigned tasks.

- Currently pursuing an undergraduate or postgraduate degree.

## Learning Objectives

This internship will provide you with:

- Hands-on experience developing automation solutions using VBA and digital tools.

- Exposure to the practical application of AI technologies, including Microsoft Copilot, within a corporate environment.

- Opportunities to learn how technology can improve business processes and operational efficiency.

- Experience supporting project management activities, including planning, coordination, tracking, and governance.

- Exposure to stakeholder management and cross-functional collaboration across Global Markets.

- Opportunities to strengthen analytical, communication, and problem-solving skills.

- Practical experience preparing management presentations, reports, and project materials.

- Insights into business management, operational governance, and first line of defence activities within a leading financial institution.

- Exposure to business transformation initiatives and the implementation of innovative ways of working through automation and AI-enabled solutions.

## What We Offer

We offer a competitive base salary, a suite of holistic and flexible benefits to suit every lifestyle, community initiatives, and industry-leading learning and professional development opportunities. Your wellbeing, growth, and aspirations are cared for as much as the needs of our customers.

## Applying to this role

This Internship: Global Markets, Business Management Unit/First Line of Defence Support & Programs [Jan - Jun 2027] role at OCBC runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=ocbc&job=6ab6639521cf332baaa422d5)

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Updated: 2026-09-26
Canonical: https://www.jorb.ai/jobs/6ab6639521cf332baaa422d5
