# Senior Officer / Officer, Payment Operations, Technology & Operations [DBS](https://www.jorb.ai/firms/dbs.md) · Hong Kong · [Operations](https://www.jorb.ai/jobs/operations.md) DBS is hiring a Senior Officer / Officer, Payment Operations, Technology & Operations in Hong Kong. Posted 2026-09-25; applications close 2026-11-24. **Apply**: https://dbs.wd3.myworkdayjobs.com/DBS_Careers/job/Kwun-Tong/Senior-Officer---Officer--Payment-Operations--Technology---Operations_WD88972 Posted 1d ago. ## Role details ## Technology and Operations (T&O) Overview Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. Within T&O, we manage the majority of the Bank's operational processes and strive to delight our business partners through our multiple banking delivery channels. This role involves completing the day-to-day activities of the section in an efficient manner while maintaining high quality and sound controls according to established procedures, bank policies, and service standards. ## Responsibilities - Handle the processing of inward/outward CHATS & TT (Telegraphic Transfers), fund transfers, and related activities (including MIS and regulatory reporting) in accordance with established procedures, risk control, bank policies, and guidelines, and service standards. - Handle the receipt of customer instructions and confirmation with customers in accordance with established procedures, risk control, bank policies, and guidelines, and service standards. - Handle and respond to inquiries/requests from internal/external partners and customers regarding transaction processing and related matters. - Handle general clerical tasks, such as reconciling work and filing. - Propose suggestions for streamlining operational procedures, increasing productivity, enhancing operational control, and achieving resource utilization (especially during volume surges) using the DBS Management System continuously. - Support initiatives and new services, and perform coordinator roles as designated (e.g., BCP coordinator, PC coordinator). - Provide coordination and work collaboratively with section members to complete the section’s responsibilities. - Promote and encourage open and good communication amongst all levels of members. - Comply with UDMA Policy requirements, as well as UDMA governance processes, control, and support tasks if required. - Adhere to and comply with the rules, guidelines, and regulatory requirements of the Bank, HKMA, MAS, etc., pertaining to operations. - Escalate exceptional, outstanding, or suspicious transactions to the section manager and other relevant parties for necessary action per the Incident Management Policy. - Public holiday duty may be required. ## Additional Objectives - Accomplish the job objective and perform the principal responsibilities. - Achieve the agreed Key Performance Indicators (KPI) annually. - Ensure all work performed by the Team is in accordance with established procedures, bank policies, and code of conduct. ## Job Details **Location:** Two Harbour Square **Job Title:** Operations **Schedule:** Regular **Employee Status:** Full time ## What We Offer We offer a competitive salary and benefits package, along with the professional advantages of a dynamic environment that supports your development and recognizes your achievements. ## Applying to this role This Senior Officer / Officer, Payment Operations, Technology & Operations role at DBS runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=dbs&job=6ab5bb0ab924ef0503d28388) ## More open roles at DBS - [Analyst, Investment Operations Specialist, Global Financial Markets Operations, Group COO](https://www.jorb.ai/jobs/6ab5f3d14d7a6162e726f90e.md) – Singapore, posted 1d ago - [\[JIM LV TEST – Do NOT Apply\] 2027 DBS Internship (Technology and AI & Data Science)](https://www.jorb.ai/jobs/6ab5f3d14d7a6162e726f911.md) – Singapore, posted 1d ago - [\[JIM LV TEST – Do NOT Apply\] 2027 DBS Internship (Business and Support Units)](https://www.jorb.ai/jobs/6ab5f3d14d7a6162e726f90f.md) – Singapore, posted 1d ago - [Officer, Specialist, Contact Centre, Consumer Banking](https://www.jorb.ai/jobs/6ab5bb0ab924ef0503d28384.md) – Hong Kong, posted 1d ago - [Operations Control and Reporting, Wealth Management Operations](https://www.jorb.ai/jobs/6ab5bb0ab924ef0503d28389.md) – Hong Kong, posted 1d ago ## Other open Operations roles - [Production Associate](https://www.jorb.ai/jobs/6a45aca1bfa661a8a9ae168e.md) at [Koch](https://www.jorb.ai/firms/koch.md) – New York, posted 3mo ago - [Merchant Liaison Officer (Part-time)](https://www.jorb.ai/jobs/6a526a207cdbc7a6f1f3296c.md) at [FunNow](https://www.jorb.ai/firms/funnow.md) – Singapore, posted 2mo ago - [2027 Investment Management Off-cycle Internship – Emerging Markets Trading (London)](https://www.jorb.ai/jobs/6a9ffd5ecf4d43d636b894c6.md) at [Morgan Stanley](https://www.jorb.ai/firms/morgan-stanley.md) – London, posted 18d ago - [Technical Operator](https://www.jorb.ai/jobs/6a45aca1bfa661a8a9ae1674.md) at [Koch](https://www.jorb.ai/firms/koch.md) – New York, posted 3mo ago - [Operations – Intern (Asia)](https://www.jorb.ai/jobs/6a57ecd2bfa866352e9ca747.md) at [Citadel](https://www.jorb.ai/firms/citadel.md) – Singapore, posted 2mo ago --- Updated: 2026-09-26 Canonical: https://www.jorb.ai/jobs/6ab5bb0ab924ef0503d28388