# Part-time Customer Service Executive [JLL](https://www.jorb.ai/firms/jll.md) · Hong Kong · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md) JLL is hiring a Part-time Customer Service Executive in Hong Kong. Posted 2026-09-23; applications close 2026-11-22. **Apply**: https://jll.wd1.myworkdayjobs.com/jllcareers/job/Hong-Kong-SAR-China/Part-time-Customer-Service-Executive_REQ537665 Posted 3d ago. ## Role details ## About JLL JLL is shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best and most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you are looking to apply your relevant experience to a new industry, join our team and help shape a brighter way forward. ## What This Job Involves - Deliver high-standard concierge services to tenants and visitors across the shopping mall and office building. - Respond promptly and professionally to customer enquiries, requests, complaints, and feedback, ensuring timely and solution-oriented resolution. - Support day-to-day property management operations, including coordination and execution of marketing and promotional activities. - Monitor and assist front desk and reception operations to ensure seamless and efficient service delivery. - Collaborate effectively with the account’s Event Team and Facilities Management team on operational tasks and event-related logistics. - Ensure all activities align with company and client policies, including health, safety, and workplace regulatory requirements. - Perform general administrative duties as assigned, including processing tenant applications, document filing, procurement, and maintenance of office supplies, equipment, and water services. - Handle ad hoc duties and special projects as directed by management. ## Desired Qualifications and Skills - Diploma holder with at least 1 year of customer service experience focusing on frontline customer interaction, hotel or shopping mall concierge experience, or above with relevant experience. - Possess a pleasant personality, be outgoing, and presentable. - Demonstrate excellent customer service attitude and communication skills. - Be proficient in spoken and written English and Chinese, and competent in spoken Putonghua. ## Location On-site – Hong Kong, SAR, China If this job description resonates with you, we encourage you to apply even if you do not meet all of the requirements. We are interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you are pursuing. ## Privacy and Equal Opportunity Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details, please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process—including the online application and/or overall selection process—you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. ## Applying to this role This Part-time Customer Service Executive role at JLL runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. [Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=jll&job=6ab38a0b3c133f96609a6fa0) ## More open roles at JLL - [Facilities Coordinator](https://www.jorb.ai/jobs/6ab6659a739df4ac377be86e.md) – London, posted 1d ago - [Business Support, Early Careers Student](https://www.jorb.ai/jobs/6ab62c7df734c9f183691992.md) – Singapore, posted 1d ago - [Project Coordinator](https://www.jorb.ai/jobs/6ab54b96832e171db2c7dca8.md) – London, posted 2d ago - [Helpdesk Support](https://www.jorb.ai/jobs/6ab3c2a38178be162b6e2185.md) – London, posted 3d ago - [Expression of Interest: 2027 Summer Internship Program](https://www.jorb.ai/jobs/6ab35152fc9f3c243f501730.md) – Singapore, posted 3d ago ## Other open Administrative / Others roles - [Office Assistant](https://www.jorb.ai/jobs/6a79bdb1ddc049fe8598b8e7.md) at [The Access Bank UK](https://www.jorb.ai/firms/the-access-bank-uk.md) – London, posted 1mo ago - [Prompter / A2 - Contract](https://www.jorb.ai/jobs/6ab5f390c682a76f5b70956a.md) at [Bloomberg](https://www.jorb.ai/firms/bloomberg.md) – New York, posted 9d ago - [Intern - EA/Team Assistant](https://www.jorb.ai/jobs/6a2457eb65fa91b9561dc29e.md) at [Amundi](https://www.jorb.ai/firms/amundi.md) – London, posted 3mo ago - [Tax - Business Tax Services - Admin Assistant - Hong Kong](https://www.jorb.ai/jobs/69d54a93839f48a6c5c27115.md) at [EY](https://www.jorb.ai/firms/ey.md) – Hong Kong, posted 5mo ago - [Team Assistant, Wholesale](https://www.jorb.ai/jobs/6a988091f920d30908fdcda4.md) at [Nomura](https://www.jorb.ai/firms/nomura.md) – New York, posted 24d ago --- Updated: 2026-09-26 Canonical: https://www.jorb.ai/jobs/6ab38a0b3c133f96609a6fa0