# Junior Helpdesk Support

[Cantor Fitzgerald Group](https://www.jorb.ai/firms/cantor-fitzgerald-group.md) · New York · United States · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md)

Cantor Fitzgerald Group is hiring a Junior Helpdesk Support in New York. Posted 2026-09-21; applications close 2026-11-20.

**Apply**: https://hdow.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1003/job/250011

Posted 5d ago.

## Role details

## Global IT Service Desk Analyst

Join Cantor Fitzgerald Technology Markets as a Junior Helpdesk Support Analyst, serving as the primary point of contact for internal technology support. This role involves delivering first-line IT assistance to global users from our Downtown NYC office.

The Analyst will handle incidents and service requests across multiple channels, including phone, email, and Microsoft Teams. Responsibilities include remote troubleshooting, managing tickets within our Service Desk system, and collaborating with senior teams to ensure timely resolution while maintaining high customer-service standards in a fast-paced financial services environment.

## Applying to this role

This Junior Helpdesk Support role at Cantor Fitzgerald Group runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=cantor-fitzgerald-group&job=6ab154d28b811d3f3a28ca3d)

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Updated: 2026-09-26
Canonical: https://www.jorb.ai/jobs/6ab154d28b811d3f3a28ca3d