# Part-Time Universal Banker (20 Hours) - Brush Hollow Branch [Citi](https://www.jorb.ai/firms/citi.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) Citi is hiring a Part-Time Universal Banker (20 Hours) - Brush Hollow Branch in New York. Posted 2026-09-18; applications close 2026-11-17. **Apply**: https://citi.wd5.myworkdayjobs.com/2/job/Westbury-New-York-United-States/Part-Time-Universal-Banker--20-Hours----Brush-Hollow-Branch_26996015 Posted 1d ago. ## Role details ## Universal Banker The Universal Banker is an entry-level position responsible for assisting in the execution of sales, product, or service activities in coordination with the customer service team. The overall objective of this role is to foster relationships with customers to build loyalty and to help increase sales to individual consumer clients. ## Responsibilities - Assist in basic account opening for existing customers. - Provide service delivery to internal and external customers to resolve account service issues. - Execute financial transactions in accordance with bank policies and procedures. - Refer opportunities to segment partners where appropriate. - Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively. - Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, and product initiatives. - Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets. - Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency. ## Qualifications - 1-3 years of relevant experience. - Previous Retail Banking or similar experience required. - Consistently demonstrates clear and concise written and verbal communication skills. ## Education - High School diploma or equivalent. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ## Position Details Job Family Group: Consumer Sales Job Family: Branch Sales Time Type: Part time Primary Location: Westbury New York, United States Primary Location Full Time Salary Range: $50,030.00 - $65,270.00 Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked. The hourly rate corresponding to the annual range is: $24.05 - $31.37 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ## Administrative Information - **Most Relevant Skills:** Please see the requirements listed above. - **Other Relevant Skills:** For complementary skills, please see above and/or contact the recruiter. - **Anticipated Posting Close Date:** Sep 25, 2026 ## Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. ## Applying to this role This Part-Time Universal Banker (20 Hours) - Brush Hollow Branch role at Citi runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications. 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